Position Summary
The Café Attendant is responsible for providing friendly and efficient food and beverage service to members and guests at the pool café. This position ensures the café remains clean, organized, and fully stocked while maintaining the high service standards expected in a country club environment.
Key Responsibilities
Guest Service
Greet members and guests in a friendly and professional manner
Take food and beverage orders accurately using the POS system
Provide prompt and attentive service to ensure a positive guest experience
Address guest requests and communicate concerns to the Supervisor when necessary
Food & Beverage Service
Prepare and serve beverages including coffees, cocktails, smoothies, and other café beverages
Serve beer, wine, and other beverages following responsible alcohol service guidelines
Maintain quality and presentation of all food and beverage items
Ensure orders are delivered quickly and accurately
Cleaning & Organization
Maintain a clean and sanitary work environment at all times
Wipe counters, prep areas, and service stations regularly
Sweep and maintain the café and surrounding guest areas
Empty trash and recycling as needed
Clean equipment and service tools at the end of the shift
Stocking & Inventory
Restock coolers with beverages and snacks throughout the shift
Replenish cups, lids, napkins, straws, and other supplies
Notify the Supervisor when products or supplies are running low
Assist with organizing storage areas and rotating products (FIFO)
Teamwork
Work collaboratively with team members to ensure smooth operations
Complete assigned side duties during slower service periods
Assist coworkers during busy periods to maintain efficient service
Safety & Compliance
Follow all health, sanitation, and safety standards
Adhere to responsible alcohol service policies
Maintain a safe and organized work environment
Qualifications
Previous food and beverage or customer service experience preferred
Friendly, professional, and reliable
Ability to work in a fast-paced environment
Strong communication and teamwork skills
Ability to stand for extended periods and lift light to moderate items
Availability to work weekends and holidays
Work Environment
This position is located at a poolside café in a country club setting and may require working outdoors in warm weather conditions.
Reports To: Food & Beverage Supervisor
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