Manager, Player Relations - Golf

Job Type Full-time Description The Manager, Player Relations - Golf will support player relations and operations across WTGL and TGL. Reporting to the Vice President, Player Relations – Golf, this person will play a critical role on the broader Player Relations team in serving as the primary owner of player relations for WTGL. Owning the logistics that support players, teams, and their networks, this person’s work will directly shape how players experience a next-generation league. This role will ensure every detail, from arrival through competition, is seamless, well-coordinated, and executed at a world-class level. In addition to player relations, this position will also own the accreditation strategy for WTGL and TGL, tasked with operational delivery and ensuring alignment across various components of event operations. Additionally, this person will be responsible for building and maintaining efficient, scalable systems that support a controlled, high-performance environment across all stakeholders. Responsibilities Player Relations Lead end-to-end execution of the player experience for WTGL events, including player environments, logistics, and match-day operations Manage player logistics across each event, including scheduling, movement, transportation, and space readiness Serve as the primary on-site operational contact across player support, accreditation, broadcast, and venue teams Anticipate and resolve real-time issues impacting player experience and operational flow Coordinate preseason and in-season player logistics, including scheduling, travel, equipment, and communications with players and agents Manage player, team, and support staff data systems (e.g., registration tools, tracking systems) to ensure accuracy and alignment Oversee player registration processes, communications, and information flow across internal and external stakeholders Event Operations Oversee setup and delivery of player-facing spaces (e.g., Player Performance Center, locker rooms, fitness areas) to ensure consistency and quality across events Partner closely with the Live Events team to align desired player experience with execution Support special projects tied to live events, player operations, and evolving league needs Accreditation & Access Strategy Lead accreditation operations, including credential design, production, distribution, and on-site support Define and implement access control strategies across venue zones in partnership with security, broadcast, and event operations Manage credentialing systems and ensure alignment between access permissions, player needs, and operational requirements Develop scalable accreditation processes to support league growth and evolving event complexity Requirements Bachelor’s degree or equivalent work experience 5+ years of experience in live event operations, player relations, athlete services, team operations, or related field Experience working in professional sports leagues, tournaments, or team environments, particularly in golf or global sports properties Experience managing logistics and operations in a live event environment, with strong attention to detail and execution Experience managing or supporting credentialing, access control, or operational systems Demonstrated ability to coordinate across multiple stakeholders (e.g., teams, athletes, broadcast, security, venue operations) Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment Proven ability to anticipate issues and problem-solve in real time Excellent communication skills, including the ability to work directly with athletes, agents, and external partners Comfort working with data systems, registration tools, and tracking workflows (e.g., Excel, forms, databases) Willingness and ability to travel frequently and work non-traditional hours aligned to live events Preferred Experience building or scaling operational processes in a startup or new league environment Familiarity with accreditation systems, credentialing platforms, or access management tools Exposure to women’s sports or emerging leagues, with an understanding of their growth and opportunity Ability to operate in high-growth, evolving environments with limited structure You’ll Be Successful If Thrive in fast-paced, live event environments with evolving priorities Anticipate needs and solve problems quickly and calmly in real time Build strong, trusted relationships with players, agents, and cross-functional partners