About the Role
OUTSIDE OPERATIONS ATTENDANT
Overview: This position is responsible for delivering an exceptional golf experience to members and guests with the use of the Kingsmill Resort Service Standards. This position reports to the Director of Golf Operations and Professional Staff.
Responsibilities:
Golf Cart staging, stocking, towing, cleaning and preparing carts for daily play and storage
Directing and assisting guests to golf shop, starter, practice range and first tee
Performing practice range services
Tagging and cleaning golf clubs before placing in storage
Provide members and guests club cleaning post-round
Assisting with cart maintenance responsibilities
Starts players, monitors the pace of play and shuttles players as required
Maintains facility cleanliness in all storage and guest areas of the golf operations
Adhering to policies and procedures and service standards
Distributing and keeping rental sets clean and in proper order
Communicating pertinent information with fellow staff and Professional Staff
Providing exceptional customer service
Assisting with event/tournament set-up
Assisting Professional Staff with other duties as assigned
Qualifications:
Ability to be courteous and friendly to members and guests and providing exceptional customer service with the ability to develop relationships
Possess basic knowledge of services provided by Kingsmill Resort
Must have professional presentation and strong customer service skills
Must have the ability to communicate with guests and respond to questions about the course in a friendly manner possessing a knowledge of golf
Ability to operate a golf cart, four-wheel drive jeep and driving range picker
Ability to lift, push, pull or carry 90 pounds, stand, bend, stoop and to withstand a range of outside weather conditions (heat/cold, rain/snow, etc. including prolonged exposure to sunlight for up to eight hour shift
Possess the physical stamina to perform the duties of the job to include the ability to lift, push, pull or carry up to 90 pounds, stand, walk, stoop, reach, bend at waist and perform repetitive hand, wrist and foot action, and withstand a range of outside weather conditions (heat/cold, rain/snow, etc.) as well as prolonged exposure to sunlight for 8 hour shift.
Valid State Drivers’ License
Ability to work days, nights, weekends, holidays
Ability to operate a golf cart and driving range picker