Director of Racquets Waccabuc Country Club Kopplin Kuebler & Wallace The Most Trusted Name in Executive Search and Consulting

DIRECTOR OF RACQUETS PROFILE: WACCABUC COUNTRY CLUB

WACCABUC, NY

DIRECTOR OF RACQUETS OPPORTUNITY AT WACCABUC COUNTRY CLUB The Director of Racquets (DOR) at Waccabuc Country Club (WCC) will lead an elite summer operation at a tradition-rich Club in Waccabuc, NY, in Westchester County. WCC programming and operations require a positive, innovative, and energetic approach. The successful candidate will be an exceptional teaching professional and engaging leader who values the Club’s rich traditions, strong member relationships, and established racquets culture.

A focus on family and social-oriented activities for players of all abilities is paramount. Visibility, member engagement, outstanding communication skills, and the ability to work collaboratively with Club leadership and committees are critical. The new DOR will work alongside the Club’s long-tenured Director during the 2027 summer season, gradually assuming leadership and selected administrative responsibilities before taking over the Director role at the conclusion of the 2027 season.

If you possess superior customer service skills, are a charismatic leader with an entrepreneurial spirit, and embrace rich traditions and values, this is your career opportunity.

ABOUT WACCABUC COUNTRY CLUB Established in 1912, WCC is a historic private country club located in the hamlet of Waccabuc in northeastern Westchester County. The club offers members a championship 18-hole golf course, six Har-Tru tennis courts, four pickleball courts, four paddle tennis courts, and a scenic beach club on Lake Waccabuc featuring swimming, boating, paddleboarding, kayaking, canoeing, and a popular children’s day camp. Originally operating as the Lake Waccabuc Inn, the club evolved over the decades into a member-owned institution known for its rich traditions and picturesque setting. Its history includes expanding from nine to eighteen golf holes in the 1920s, growing its tennis and paddle tennis programs, and developing its waterfront facilities. Celebrating more than a century of service, including its Centennial Anniversary in 2012, WCC continues to provide generations of members with exceptional recreational amenities, family activities, and a strong sense of community.

WACCABUC COUNTRY CLUB BY THE NUMBERS

Approximately 490 members Projected dates of employment are April 20 - mid-September, with the option to stay longer into the early fall. The DOR will own the pro shop Racquet department employs approximately 6-8 individuals in season Initiation Fee: $75,000 Approximately $11M Gross revenues from all sources POS and Accounting system: Jonas Departmental Budget: approximately $250,000 Gross annual payroll (labor only): approximately $2.6M Approximately 100 Employees (FTE) in-season; 16 (FTE) off-season Average member age: Approximately 63 The Club is organized as a 501(c)(7), not for profit organization

WACCABUC COUNTRY CLUB WEBSITE: www.waccabuccc.com

DIRECTOR OF RACQUETS POSITION OVERVIEW Waccabuc Country Club is seeking an exceptional Director of Racquets to succeed a highly respected, long-tenured professional who has established an outstanding tennis culture and tradition. The successful candidate will build upon this strong foundation, preserving the programs, relationships, and member experiences that have made WCC special while thoughtfully introducing new ideas that enhance participation and engagement.

The DOR will lead and oversee the Club’s seasonal tennis and pickleball programs, including instruction, programming, staff development, administration, and pro shop operations. This highly visible position requires an accomplished teaching professional who is equally effective as a leader, organizer, and relationship builder. The successful candidate must connect with members of all ages and abilities, recruit and mentor outstanding professionals, and maintain the welcoming, inclusive, and energetic environment that defines WCC racquets experience.

Under the direction of the General Manager, and in coordination with the Racquets Committee, the DOR administers the policies, procedures, and programs of WCC relating to all racquet sports.

Leadership

Be a passionate ambassador for all racquet sports; require the same of the staff. Supervise, lead, and mentor all teaching professionals, pro shop staff, and seasonal staff (staff size of approximately 6-8) Ensure consistent, ethical, efficient, and seamless daily operation of club-wide Racquets sports; provide members and guests with an environment that reflects the values of the club. Oversee departmental programs and services to meet or exceed member satisfaction. Recruit, select, develop, and mentor high-quality seasonal teaching professionals who complement the club’s culture, uphold its standards of excellence, and deliver engaging, personalized instruction that enhances the member experience and fosters lasting relationships with the club. Work in tandem with the WCC senior leadership from other departments

Programming

Organize, schedule, and manage tournaments, clinics, round robins, social events, and other racquets-related activities to maximize members’ access to and enjoyment of the facilities. Create comprehensive events and activities to include social, competitive, and instructional programming for all levels. Provide organizational and structural support for adult and junior team practice and play. Create additional opportunities for informal and organized member play, including social mixers, matchmaking, and activities that encourage participation across all skill levels. Build upon established programming traditions while identifying opportunities to increase participation in tennis and pickleball, particularly among juniors, families, and newer players. Collaborate proactively with golf and waterfront leadership to develop and deliver complementary programming for adult and junior members, creating cross-departmental opportunities that enrich the overall member experience and encourage engagement across the club’s recreational offerings.

Administration

Oversee department POS operations to ensure accurate member billing and accurate sales/activity reports. Must be a champion of communications. Both with the membership as well as other team members Attend all senior staff, Racquets Committee, and some sub-committee meetings. Responsible for working with the Racquet Committee and in coordination with the General Manager. Own and operate a high-quality merchandise and retail operation in the Club’s Tennis Shop, ensuring product expectations are met. Manage all staff scheduling. Assume selected administrative responsibilities during the 2027 transition, including coordination of court reservations, lesson scheduling, junior programming, member communications, and daily departmental operations. Establish efficient administrative procedures and organizational systems that ensure a seamless member experience and continuity of the Club’s established service standards. Solid understanding of technology and POS systems Conduct regular staff meetings within the Racquets operation to ensure effective communication. Enforce all WCC Rules and Regulations governing use of the facilities, safety, equipment, dress code, and sportsmanship as set forth by the Club. Prepare Racquet promotional items and event results for the club’s website, bulletins, e-blasts, etc. Oversee monthly financial performance and weekly payroll management The following positions report to the DOT: 4 assistant professionals, pro shop staff, and 2-3 seasonal junior coaches.

Instruction

Develop and implement a teaching philosophy that embraces WCC values and traditions; incorporate standardized teaching methodologies as appropriate. Provide an appropriate amount of private and group lessons to both adults and children; oversee lessons taught by all professionals. Play tennis and pickleball, and provide instruction to members of varying skill levels to encourage skill development and relationship building.

Junior Racquets

Develop and implement a high-level and respected junior program that meets the demand of all junior abilities. Program should be comprehensive, creative, and innovative for all levels of junior play. Proficient in the "USTA's 10 and Under" initiative on teaching protocol Coordinate instruction, competitive play, and team opportunities for all juniors in both sports Provide quality instruction for juniors of all levels that is fun and educational

CANDIDATE QUALIFICATIONS

Minimum 3+ years as a Director of Racquets in a private, member-owned club/Club or an exceptional Head Professional from top-performing programs will be considered. Proven leader who recruits, develops, mentors, and retains high-performing teams. Strong partnership experience with GMs, Boards, and Committees Demonstrated success creating and growing racquets programming, events, leagues, and team competition Innovative, entrepreneurial mindset balanced with respect for club traditions and culture Demonstrated ability to successfully transition into an established, highly regarded program, respecting existing traditions and relationships while thoughtfully introducing improvements. Member-centric professional with exceptional hospitality, communication, and relationship-building skills Strong operational, organizational, and time-management capabilities Effective public speaker with outstanding written and verbal communication skills Respected, high-character professional who leads by example and aligns with the Club’s values Skilled problem solver with a record of improving member experiences and operational effectiveness

Key Selection Criteria

Success in comparable private club/Club environments Proven leadership and team-building ability Demonstrated technical and teaching expertise Vision for the future growth and success of the Club’s racquets programs Strong cultural and member-service fit for WCC.

EDUCATIONAL AND CERTIFICATION QUALIFICATIONS The ideal candidate has preferably earned a college degree and is at least one of these classifications: USTA Coaching/RSPA/PTR/PPR certified Professional. The DORS Course by the University of Florida in conjunction with the USTA/PTR/RSPA is the preferred certification for a role of this magnitude.

EMPLOYMENT ELIGIBILITY VERIFICATION In compliance with federal law, all hired employees must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

SALARY AND BENEFITS Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefits package. Base Salary Range: $70,000 - $80,000 with significant commission opportunity.