Restaurant Floor Supervisor

Job Description Plan and manage the Restaurant as appropriate to achieve customer (guest, associate, corporate, and owners) satisfaction and quality service while meeting and exceeding financial goals. The position is responsible for the short-term planning and daily operations of the Restaurant and may manage a lounge or quiet bar. Manage the Beverage Cart team and all its functionalities Manage the day-to-day operations of Food and Beverage outlets/carts. Develop, recommend, implement and manage the division's annual budget, business marketing plan, forecasts and objectives to meet and exceed management expectations. Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; including safety and sanitary regulation, and all federal, state, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest. Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet and exceed sales and financial goals and objectives. Manage the Human Resources within the division. hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline, and terminate as appropriate Manage the maintenance and sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations, and ensure quality service. Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects. Develop and implement menus and backup, (use records, production lists, pars, training), with corporate guidelines to continually improve revenues and profit margins while maintaining quality. Requires advanced knowledge of the principles and practices within the Food and Beverage/Hospitality profession. This includes the knowledge required for management of people, complex problems, and food and beverage management. Must possess highly developed communication skills to negotiate, convince, sell, and influence other managerial personnel, hotel guest(s), and corporate clients. KemperSports Management is an Equal Opportunity Employer.