Overview Responsible for giving the highest level of guest service while helping to maintain the quality of our daily golf operation.
Responsibilities Maintain regular attendance in compliance with Omni standards as required by scheduling.
Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
Greet every guest and member enthusiastically.
Retain and use member names consistently.
Explain golf cart GPS functionality, course conditions, cart path rules, and other pertinent information to guests and members.
Care for guest and member golf clubs, including cleaning, storing, and transporting.
Provide consistent and timely service of golf bag movement from valet to golf cart staging/pro‑shop areas.
Detail and maintain golf carts continually, including cleaning, stocking, and driving.
Move golf carts to cart barn at day end.
Maintain storage areas and ensure they are neat, clean, and free of debris.
Assist in the coordination of outside services for golf tournaments.
Ensure consistent presentation according to Omni Hotel standards.
Perform in a manner that demonstrates exceptional customer service.
Qualifications Excellent verbal communication skills.
Education in golf or a related field is preferred.
Strong customer service skills.
English language proficiency required.
Flexibility for scheduling, including willingness to work weekends and holidays.
Ability to endure an 8-10 hour work day.
Ability to withstand exposure to weather conditions.
Ability to lift moderate to heavy weight.
Equal Employment Opportunity Omni Hotels & Resorts is an equal‑opportunity employer and does not discriminate with respect to wages or employment on the basis of race, color, religion, sex, national origin, disability, veteran status, or any other protected class.
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