Assistant F&B Service Supervisor

ABOUT AMERICAN GOLF American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member.

Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it’s a place where relationships grow, traditions thrive, and everyone is part of the community.

Job Purpose The Assistant F&B Service Supervisor supports front-of-house operations by assisting in the supervision of daily service, helping maintain service standards, and ensuring smooth floor execution. This role works closely with supervisors and managers to support team performance, guest experience, and operational consistency.

Responsibilities

Support supervision of dining room and event service operations during assigned shifts

Assist in maintaining service flow, table management, and overall floor organization

Help ensure proper setup, cleanliness, and presentation of service areas

Provide guidance and support to FOH team members during service

Monitor guest experience and escalate concerns to leadership when needed

Assist with pre-shift preparation and communication of daily service expectations

Support opening and closing procedures to ensure operational readiness and accuracy

Reinforce company standards, service procedures, and team expectations

Assist with onboarding and training of new team members

Help with scheduling support, shift coverage, and team coordination as directed

Communicate with kitchen and bar teams to support timing and service execution

Step into service roles as needed during peak periods

Perform additional duties as assigned by management

Qualifications

Minimum 1–3 years of experience in hospitality or restaurant service

Previous experience as a lead, trainer, or shift leader preferred

Strong guest service and communication skills

Ability to work in a fast-paced, team-oriented environment

Willingness to learn and take direction from leadership

Working Conditions

Schedule varies based on business needs and may include evenings, weekends, and holidays.

Regular movement throughout the venue is required, including time spent at the host stand, bar, dining areas, and service stations.

Extended periods of standing and walking are common during shifts.

Duties may include reaching, bending, lifting, or carrying items up to 30–50 pounds (such as trays, racks, boxes, or bar supplies).

May occasionally assist with resetting tables, moving furniture, or supporting team needs during peak service.

Vision requirements may include close, distance, peripheral, and color vision, as well as the ability to adjust focus.

Work environment may involve exposure to loud noise levels, cleaning products, hot or cold food and beverage items, and fast-paced conditions.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.