Full-Time Resort Concierge Esplanade at Center Lake Ranch, located in St. Cloud, FL, is pleased to announce an excellent career opportunity for a Full-Time Resort Concierge. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management. Compensation: $18.00 - $20.00 hourly, based on experience.
Summary: The Resort Concierge is responsible for greeting all visitors and assisting with members' questions/concerns, general admin, orientating new members to the communities, and lifestyle/social planning.
The Resort
Concierge is also responsible for ensuring a complete offering of programs for members, developing and promoting the Club's member activities to include but not be limited to events, fitness classes, health and wellness seminars, spa programming, and sport court tennis and pickleball programming and promoting community relations. In addition, the Resort Concierge works in tandem with the Lifestyle Manager to plan and execute Member programs to include recreational, social, travel, and entertainment designed to enrich the quality of life and enhance the vibrancy of the Club for Member.
Responsibilities encompass program development, facility scheduling, administration of the Club, and overall program promotion and publicity.
Responsibilities include but are not limited to greeting Members and guests as they enter, checking ID cards, assisting with event set-ups, responding promptly to communications, and following through on commitments made to others. Provides outstanding service to our members and their guests professionally and courteously and listens openly to the ideas of others. Responds calmly and tactfully to problem situations and discuss concerns in a constructive manner with persons who need to be involved. Answers questions ab