About the Role
Camaraderie Clubs, a premier management company founded by the Co-Founder and former CEO of Travis Mathew, is redefining the landscape of Country Club Membership for the next generation of Club Member.
We work in a highly collaborative team environment where our process culture of “Plan, Communicate, Execute, Track, Evaluate & Adjust” guides every decision we make, so that we succeed as a team. It’s an exciting time to join our team, as we are currently seeking a General Manager to lead our team at The Huntington Club!
How You Will Make a Difference The General Manager is responsible for managing all aspects of the club including:
Its activities and the relationships between the club and its members, guests, employees, and community.
Coordinate and administer the club’s policies, develop operating policies and procedures, and direct the work of all department managers.
Implement and monitor the budget, monitor the quality of the club’s operations and service, and ensure maximum member and guest satisfaction.
Secure and protect the club’s assets, including inventory, facilities, and equipment.
How You Will Do It
Develop, maintain, and disseminate a basic management philosophy to guide all club personnel toward optimal operating results, employee morale and member satisfaction.
Work directly with all department managers, implement and monitor the budget, monitor the quality of the club’s operations and service, and ensure maximum member and guest satisfaction.
Develop and maintain a team to effectively execute the club’s business plan, and hold them accountable to meet defined operating standards, measure and achieve a high level of member satisfaction, while achieving the stated financial objectives of the club.
Ensure the Club is operated in a fiscally responsible manner: adhere to approved budgets, manage cash flow, and establish controls to safeguard inventory and funds. Establish, monitor, and enforce compliance with purchasing policies and procedures, and review and approve purchasing requirements.
Manage facilities by working closely with department heads, conducting daily walk-throughs of the club, ensuring the highest standards of service and cleanliness for food, beverage, tennis, golf, and other club services.
Consistently conducts themselves in a responsible and professional manner, both at and away from the Club, and encourages staff to do the same in order to reflect the proper image of the Club throughout the community.
Provides advice and recommendations to Camaraderie Clubs Management about construction, alterations, maintenance, materials, supplies, equipment, and services not provided in approved plans or budgets.
Consistently assures the club is operated in accordance with all applicable local, state, and federal laws.
Work with department heads to schedule, supervise and direct the work of all club employees; consult with them about personnel-related matters including compensation, job changes and performance evaluation.
Takes necessary action against member infractions of the Club’s Rules and Regulations.
Perform competitive analyses on clubs and other businesses providing member alternatives through personal observations and historical reports.
Handle emergencies such as fires, accidents and breaches of security or club rules promptly and in person. Emphasize prevention through training, inspection, and preventive enforcement.
Organize and preside over meetings with departmental managers; conduct all-facility personnel meetings.
Work closely with company leadership in maintaining the relationship between the Club and ownership.
Evening, weekend, and holiday work will be required.
Skills for Success
Related experience in a General Management position within the golf, hospitality, and/or service industries; or equivalent combination of education and experience.
Experience managing financials including Profit & Loss Statements.
Ability to manage multiple projects simultaneously.
Effectively communicate with guests and employees in a friendly and positive manner.
Consistently anticipates and exceeds member needs.
Follows up on and resolves issues with a sense of urgency.
Excellent communication, customer service and leadership skills.
Proficient with Microsoft Office (Word, Excel, Outlook) and club management systems.
Experience using Clubessential preferred.
Knowledge of golf is required.
College degree preferred.
Compensation
Medical/Dental/Vision/Life Insurance
401k Retirement Plan
Paid Time Off (PTO)
Monthly Cell Phone Allowance
Monthly Health &