Membership Sales Manager - Shangri-La Resort + Golf Club

The beautiful Shangri-La Resort, located at the tip of Monkey Island in the center of northeast Oklahoma's Grand Lake O' the Cherokees, is currently taking applications for a Membership Sales Manager. Are you looking for a rewarding job? We're hiring an enthusiastic and hardworking individual to join our team!

POSITION Membership Sales Manager JOB DESCRIPTION The Membership Sales Manager is responsible for driving membership growth, retention, and revenue through strategic prospecting, relationship-building, and sales execution. This role manages the full membership sales cycle-from lead generation and tours to closing and onboarding-while ensuring an exceptional, brand-aligned experience for prospective and current members.

This position plays a key role in achieving overall club revenue goals and enhancing the membership culture and community.

REPORTS TO Sr.

Sales Manager KEY RESPONSIBILITIES Membership Sales & Revenue Generation Develop and execute a strategic membership sales plan to achieve monthly and annual targets.

Generate new leads through networking, referrals, community engagement, and events.

Manage inbound inquiries and convert prospects into active members.

Conduct personalized property tours and presentations highlighting amenities, lifestyle benefits, and value.

Prepare and present membership proposals and agreements.

Maintain accurate records in CRM system and track sales pipeline metrics.

Meet or exceed individual and team sales quotas.

Relationship Management Build strong relationships with prospective and current members.

Ensure a smooth onboarding experience for new members.

Collaborate with department leaders to ensure member satisfaction.

Identify opportunities for upselling or upgrading membership categories.

Support retention initiatives and assist with member renewals.

Marketing & Promotion Partner with Marketing to develop membership campaigns, promotions, and referral programs.

Represent the club at community functions and networking