Head Golf Professional

Overview Journey to the ultimate adventure paradise in the Blue Ridge Mountains. A luxurious back-to-nature escape. Amongst the natural paradise of Virginia's Blue Ridge Mountains, The Lodge at Primland awaits on its own 12,000-acre private mountain estate. From the regal Lodge with its skirt of emerald fairways to romantic cabins and enchanting Tree Houses perched above the Dan River Gorge, winding trails lead to myriad fresh discoveries. Wander the banks of streams alive with trout and horseback ride through the property's enchanting expanse. Experience the thrill of the hunt balanced with the rejuvenation of Auberge Spa. Gaze at star-filled skies from the property's observatory, basking in the serenity of untouched nature. At Primland, every moment is one to savor. Our award-winning golf course was opened in 2006, designed by Course Architect Donald Steel. Discover the #1 rated resort in the Continental U.S. ~ Travel + Leisure Top 28 Best Golf Resorts in the US & Canada ~ GOLF Magazine Ranked the No. 1 Public Course in Virginia & America's 100 Greatest Public Courses ~ Golf Digest Ranked the No. 1 Public Course in Virginia ~ Golf Week Experience Required Class A PGA Member Essential Responsibilities Head Golf Professional Job Description Position Concept: As a member of the Golf Management Team the Head Golf Professional has the responsibility for the overall day-to-day management of the golf operation. Supervised by = Director of Golf This position supervises • Assistant Golf Professional(s) • Outside Supervisor • Golf Shop Manager • Golf Shop & Outside Service Staff Specific Responsibilities Include: • Training, supervising, personal development, and corrective action in accordance with labor laws. • Responsible for the day to day operations of the golf shop and staff. • Oversee and enforce all Primland policies and procedures. • Oversee the reservation system, starting, monitoring, and pace of play. • Create and delegate tasks to golf staff. • Schedule and chair regular staff meetings. Create a daily AM meeting (5-10) that covers the major highlights and tasks that need to be completed. • Including Golf Shop Email and returning voicemails. • Track and verify all guests, green fees, golf cars, club care, and other fees necessary, and maintain accurate accounting and recordkeeping. • Coordinate and implement teaching philosophies and principles. • Creation, execution, and follow up to all member and guest events. • Meet, greet, and entertain potential members, guests, and patrons. • Enforce all rules and regulations governing golf course usage (Both guest and staff). • Assist with creation of golf packages, yield management, and tournament rounds. • Assist in overseeing fiscal areas and performance of the golf operation including planning, budgeting, forecasting, monitoring, and correction. • Maintain a close working relationship with the Golf Course Superintendent and other department heads. • Play golf with guests, raters, and staff when time permits. • Supervise in accordance with Outside Supervisor the operations of a well-managed practice facility. • Ensure the proper storage, safety, and cleaning of golf equipment. • Supervision of our rental program. (Renting and keeping updated) • Administer the Rules of Golf and educate staff. • Develop and maintain a customer database. • Supervise physical inventories. • Maintain accurate recordkeeping. • Supervise and train golf shop employees to maximize sales opportunities. • Maintain an attractive and orderly appearance in and around the golf shop. • Ensure evaluations and annual reviews are completed and recorded for all applicable staff. • Attend Primland staff meetings. (Operations, Leaders, Morning Rallies) • Maintain safety standards. • Oversee the use and payment of our handicap program. • Adhere to, enforce, and implement general policies and procedures of Primland. • Coordinate plans with other managers when working with different departments. Knowledge, Skills and Traits • Bachelor's Degree. • Maintain PGA of America membership in good standing. • Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations. • Fundamental supervisory practices. • Act as a role model for all employees and represent Primland in a positive manner. • Strong organizational, planning, and prioritization skills. • Self-motivated with desire to promote and market Primland. • Experienced in written and oral communications. • Up-to-date on all things Primland and golf related. • Cross trained in all guest areas and activities offered by Primland • Computer skills including; Microsoft Word and Excel. Proficient in email (GMail), internet, tournament programs (Golf Genius) and guest database. • Attend conferences, workshops, meetings, and trade shows to keep current in business trends. • Maintain a credible golf game. • Ability to lift 50 pounds. Any duties directed Note: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the manager occupying the position. Managers will be required to perform any other job-related duties assigned by their Director or General Manager. Benefits Temporary Housing Health Insurance 401K Percentage Match PGA Annual Dues PTO, Sick and Safe Time, and Holiday Pay Staff Uniforms Employee Meals Auberge Collection Vacation Benefits