Production Services Manager

Description The Production Services Manager will ensure that Pebble Beach Resorts has an effective and well-functioning AV and Production Services department. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee. Essential Duties & Responsibilities: • Leadership: Manage and supervise daily operations by observing/coaching Assistant Managers, Supervisors and Technicians, check in with guests regarding our services • Develop and maintain a daily operation that successfully provides World Class Production and Audio/Visual Services at all resort locations. • Maximize the revenue stream created by the department through effective Sales. Strive to achieve Annual budget goals by driving revenue, approaching $8M, and avoid eroding margin • Prepare annual budget and present to Senior Staff • Prepare annual Capitals requests, maintain the process of purchase, payment and usage of the items • Maintain expense control daily • Partner with Conference Services and Sales Departments to ensure they are familiar with the Production Services operation and staff • Meet weekly with Assistants to review current Resort information and other pertinent information • Meet quarterly with all employees to inform, motivate and energize team • Coordinate large productions through communication with other departments and vendors • Provide consultation to Engineering and IS Departments regarding permanent installations of new Audio/Visual and internet/phone systems within the meeting spaces • Maintain awareness of industry changes and new technologies; implement appropriate changes • Coordinate large PBC in-house functions with HR and Senior Staff, such as Employee General Meeting, Service Awards, etc • Knows, models and integrates PBC culture (Mission, Values, and Standards) • Comply with the Pebble Beach safety and health policies and procedures • Mentor and guide the Assistant Managers to keep current with their Task List A and Task List B job duties • Ensure Assistant Managers work closely with the Supervisors by providing very clear expectations of their roles on a continual basis • Ensure the Coordinator is keeping current with job duties (i.e., SMS billing, BEOs, Cost Analysis, etc.) • Active participant in Inn Executive Committee meetings and assignments • Attend meetings as necessary such as pre-cons, menu meetings, site visits, operations meetings Required Skills: • AA degree in related field • Must have five years' experience and three years' experience in AV/Production management • Valid California driver's license. • Ability to provide World Class customer services, planning and logistics skills, strong sales ability, accounting, Microsoft Office knowledge, team motivation and leadership. • Experience with Audio/Visual such as sound reinforcement, PC networking, lighting installation, data projection, and stage set installation. • Excellent communication skills, problem solving, time and personnel management skills, software installation and configuration. • Training and leadership skills. • Proficient in the following equipment: PC, printer, copier, iPad, laptops, sound, lighting, video projection, PBX software, personnel lift, box truck, carpentry tools, circular saws, and drills. Why work for Pebble Beach Company: • Competitive Pay: Salary: $100,000 - $120,000/year plus bonus. • Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. • Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. • We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. • Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. • Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. • Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.