Golf Shop Coordinator

POSITION SUMMARY:

Eagle Pointe Golf Club is seeking an ambitious Golf Shop Coordinator looking to take the next step in their management career in Mont Belvieu, Texas. The focus of the Golf Shop Coordinator will be to manage and oversee the day-to-day operations of the Golf Shop featured inside Eagle Pointe Golf Club under the direction of our General Manager. This is a dynamic role that will have an impact on the success and growth of EPGC, including the The Rangehouse restaurant, The Rookery lighted par-3 course and The Range. ESSENTIAL DUTIES AND RESPONSIBILITIES: Golf Shop Operations & Supervision

Supervise and direct daily Golf Shop operations to ensure efficient, professional, and customer-focused service. Manage and schedule Golf Shop counter personnel, including daily assignments, coverage, opening and closing procedures, and adherence to operational standards. Train, coach, and oversee Golf Shop staff regarding customer service, point-of-sale procedures, merchandise knowledge, cash handling, and departmental policies. Monitor daily sales activity and ensure accurate reconciliation of cash, credit card, point-of-sale, and other sales transactions. Review daily sales reports and investigate discrepancies or irregularities in sales, cash, or inventory transactions. Maintain appropriate staffing levels and ensure consistent operational coverage during peak periods and throughout the golf season.

Inventory Management

Manage all Golf Shop inventory, including purchasing, receiving, stocking, pricing, merchandising, counting, and maintaining appropriate inventory levels. Monitor inventory levels and sales trends to determine replenishment needs and recommend purchasing requirements. Place merchandise orders with approved vendors while maintaining appropriate inventory levels and controlling inventory investment. Receive, inspect, and verify incoming merchandise against purchase orders and vendor invoices. Enter received merchandise accurately into the Golf Shop point-of-sale/inventory management system. Ensure merchandise is properly tagged, priced, categorized, and available for sale upon receipt. Conduct routine and periodic physical inventory counts and reconcile physical inventory to system records. Research and resolve inventory discrepancies, including receiving errors, point-of-sale errors, shrinkage, damaged merchandise, and product adjustments. Maintain accurate inventory records and ensure inventory transactions are entered into the system in a timely manner. Monitor slow-moving, discontinued, seasonal, and excess inventory and make recommendations for markdowns, promotions, or other disposition strategies.

Merchandising & Pricing

Develop and maintain attractive, organized, and sales-oriented Golf Shop merchandise displays. Establish and maintain merchandise pricing in accordance with approved pricing strategies and departmental objectives. Monitor competitor pricing and local market trends and make recommendations regarding merchandise selection and pricing. Coordinate seasonal merchandise changes and maintain appropriate product mix based on member and customer demand. Ensure all merchandise is properly displayed, priced, tagged, and maintained in a clean and presentable condition. Assist with developing promotional strategies and merchandise sales initiatives designed to increase Golf Shop revenue and inventory turnover.

Financial & Administrative Controls

Monitor Golf Shop revenue, sales activity, inventory investment, and operating expenses. Prepare and review daily, weekly, and monthly sales and inventory reports. Maintain accurate documentation for purchases, receiving, returns, transfers, adjustments, and inventory write-offs. Ensure compliance with established cash-handling, purchasing, inventory-control, and point-of-sale procedures. Coordinate vendor communications regarding orders, pricing, invoices, credits, returns, shortages, and damaged merchandise.

Customer Service & General Operations

Provide leadership in delivering a high level of service to members, guests, and daily-fee customers. Address customer concerns and resolve Golf Shop service issues in a professional and timely manner. Maintain a professional appearance and ensure the Golf Shop consistently meets established standards of cleanliness, organization, and presentation. Coordinate with other internal departments as necessary to ensure smooth daily Golf Shop operations. Ensure compliance with company policies, safety procedures, and applicable purchasing and financial-control requirements. Identify opportunities to improve Golf Shop efficiency, profitability, inventory turnover, and customer service.

Manager-Level Responsibilities

Analyze sales and inventory data to identify trends and make recommendations regarding purchasing, pricing, and merchandise selection. Establish inventory par levels by product category and monitor inventory against established levels. Manage vendor relationships and negotiate pricing, terms, returns, credits, and product availability within established purchasing guidelines. Develop annual and seasonal merchandise purchasing plans based on historical sales, membership demographics, customer demand, and projected activity. Monitor inventory turnover and gross margins and recommend corrective actions when performance falls below established objectives. Participate in annual budgeting and revenue forecasting for the Golf Shop. Develop and maintain standard operating procedures for Golf Shop sales, inventory, receiving, cash handling, and opening/closing operations. Performs any and all other related duties or assignments assigned.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions . REQUIRED EDUCATION AND EXPERIENCE:

High School diploma or equivalent (GED). Five (5) or more years of related experience and/or training. Must possess a valid Texas Driver License. Successful candidates must pass pre-employment drug screen, job related physical and background check. Bachelor?s degree in Business, Marketing, Finance or related field preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to serve the public and fellow employees with honesty and integrity. Knowledge of federal, state and local laws, statutes, regulations, codes, and standards related to the area of responsibility. Knowledge of City policies and procedures. Ability to communicate and interact effectively with members of the public and co-workers. Ability to maintain and follow proper purchasing policies. Good Customer Service Skills Skill in effective oral and written communication. Skill in the use of standard office equipment and software. Ability to exercise sound judgment in making critical decisions. Skill in resolving customer complaints and concerns. Skill in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work while meeting multiple deadlines. Ability to process and handle confidential information with discretion. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression. Thorough knowledge of hazards, safety rules, and regulations applicable to area of responsibility. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and the general public. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

BENEFITS:

Includes a free, individual gym membership and discounts on Eagle Pointe products & services.

EOE

Location : 12440 Eagle Pointe Dr. , Mont Belvieu, Tx 77523