Golf Professional

### **Job Description** • *GENERAL SUMMARY** Under the direction of the Director of Golf, the Golf Professional is responsible for all golf activities as assigned and directed by the Club's management. The Golf Professional is responsible for achieving personal revenue goals each month while providing the best customer service and hospitality to all members and guests. • *_Our Culture_** Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”. Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise: • *_Our Mantra:_** Respect The Past Accept Responsibility Pay it Forward • *_Our Actions We Live By:_** • *Actions We Live By. **It’s who we are when we step into our _full power_. • *Keep It Real. Always. **We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace. • *Think Ahead. Be An Owner.** Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it! • *Stay Humble. Hustle Harder. **Show up and do the hard work**. **Be a gritty, roll-up-your-sleeves kind of crew**. **Know it’s never about one person–we are a part of a powerful team. • *One Team. One Voice.** Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish. • *Be Curious. Ask Why. **Stay member curious**. **We seek to understand, and we _never _settle. We ask questions to truly understand the core of a matter. • *_Pete’s Promise:_** Service Forward Ruthlessly Consistent Do the Right Thing • *Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.** • *PRIMARY JOB FUNCTIONS** - Promote and teach: golf clinics, private lessons, and adult/junior/senior programs as assigned by the Director of Golf - Responsible for organizing and maintaining daily teaching schedule, including but not limited to, private lessons and group lessons - Responsible for achieving personal revenue goals - Provide new member golf orientations and evaluations, along with an introduction to the facility and its programming - Notify and encourage members to participate in the Club's golf events - Attend golf Department staff meetings and General Staff Meeting or Associate Orientations as directed by Club Management - Schedule permitting, be available for posted golf Clinics or other job functions throughout the Club in emergency situations. - Represent the club in a professional manner through image, dress, communication, and immediate follow through and response - Be on time for all scheduled appointments - Maintain accurate, current records on all client exercise programs and progress - Keep track of each client's sessions and fee payments - Enforce all golf department and club policies - Assist in the maintenance and cleanliness of the golf areas. Ensure the environment is safe for all those who use the facility. - Accurately record each day worked, the actual time worked and client sessions in the appropriate tracking system Corporate Goals & Objectives - Promote the company's safety goals and actively work towards ensuring a safe working environment - Interpret and ensure compliance with company policies and procedures - Actively further corporate objectives and continuously support improvement and positive change • *OTHER JOB FUNCTIONS** - Assist with special club projects, events and promotions - Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays. ### **Qualifications** • *MINIMUM QUALIFICATIONS** • *To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** • *SKILLS, KNOWLEDGE, EXPERIENCE & EDUCATION** - **Sales and Marketing** -- Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques. - **Problem Anticipation/ Deductive Reasoning** -- Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one. - **Written Comprehension and Expression** -- Ability to read, understand and communicate information and ideas in writing so others will understand. - **Oral Comprehension and Expression** --Ability to understand and communicate so others can understand ideas and information. - **Computer** -- Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed. - Well organized and detail oriented. - Strong interpersonal and communication skills. - Excellent customer service attitude and abilities. - Current Golf Professional certification required - Ability to arrive at work on time for all scheduled work shifts required. Ability to work weekends, evenings, and holidays required. - Minimum two (2) years of professional experience. (This includes college and/or elite professional competition and exposure.) - Current CPR/AED certification • *WORKING CONDITIONS/ PHYSICAL REQUIREMENTS** • *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** - The location of the position changes frequently from indoors to outdoors - Work performed outdoors in varying and occasionally extreme (hot) weather conditions - Must be flexible, adaptable, and readily able to adjust to changes in work environment. - This position deals with outside personnel such as clients on a regular basis with contact in various forms such as in person, phone and email. - It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations. - Frequently required to use hands to finger, handle or feel; and reach with hands and arms. - Frequently required to walk, stoop, kneel, climb or balance, and stretch. - Must talk and hear - Ability to regularly play a competitive golf round or practice sessions. - Specific vision abilities required but this job includes close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. • *JOB DESCRIPTION REVISION** • *This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.** • *_An Equal Opportunity Employer_** • *_The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence._** ### **Estimated Base Pay Range** $17.95 - $75.00 / hour ### **Other Compensation and Benefits** At the Bay Club, we offer programs and perks that cultivate a healthy and active workplace environment. Here are the perks you can expect in your benefits package: - Club Membership - Competitive Compensation - Discounts on club services and amenities - Continuing Education - Community Involvement - Paid Time off\* - Health Insurance\* \*Offered to Full-Time associates. Full-Time status eligibility starting at 20 average hours of work per week.