Pro Shop Attendant

Responsibilities

- Provide welcoming first contact with each guest and ensure an enjoyable experience

- Opens and closes the Golf Shop and performs all associated duties

- Assist in merchandising of Golf Shop and ensure pro shop is stocked of merchandise in a presentable way

- Provide information regarding the course, play time and other golf rules and cart conditions for the day

- Coordinates with Carts Attendant to maintain a consistent level of cart availability and to ensure guests are following the rules

- Communicates to Carts, Starter and Ranger about any changes to the tee sheet or any updates that need to be addressed on the course

- Manage Cart Staff with range, carts responsibilities and staffing as needed

- Ability to explain golf products and services and information about Stonebridge Golf Club to all guests

- Work with Golf Professional/Management Staff in setup and execution of tournaments and outings

- Report guest complaints promptly to management.

- Take cash, credit and debit cards for payments, issuing receipts as the customer prefers

- Keep all working areas attractive, neat and clean and free of trash

- Cleaning and maintenance of facilities

- Assist other positions as needed to ensure complete guest satisfaction Qualifications

Requirements

- Prior golf related experience a plus!

- Excellent customer service and communication skills

- Excellent listening and comprehension skills required

- Ability to deal with difficult people or situations in a positive and diplomatic manner.

- Must be safety conscious and knowledgeable about the game of golf

- Ability to stand and walk for extended periods of time in a fast-paced environment

- Ability to work flexible schedules, including weekends and holidays as needed

- Attention to detail and ability to multi-task and work well under pressure

- Ability to lift 25lbs and bend while performing work duties

- Willingness to learn and follow instructions from management