Banquet and Dining Room Operations Manager

Position Summary: We are seeking a highly organized and hands-on Operations Manager to oversee banquet execution and support daily dining operations within our country club. This role is responsible for ensuring all events and service areas run smoothly, efficiently, and to the highest standards of member satisfaction. Key Responsibilities: Oversee all banquet operations, ensuring event setups are completed accurately and ahead of schedule Coordinate closely with the Banquet Event Sales Director to execute events according to client expectations and club standards Supervise banquet staff during events, ensuring service is seamless and professional Conduct pre-event inspections to confirm room setup, décor, equipment, and service readiness Troubleshoot and resolve any operational issues during events in real time Create and manage all event signage, including menus, buffet labels, and bar signage, ensuring accuracy and consistency with event details and club standards Prepare and manage all administrative components of banquet events, including: Maintaining event boards with accurate and up-to-date information Communicating event updates to all relevant departments in a timely manner Support a la carte dining operations as needed, including: Main dining service Pool bar and outdoor service areas Men’s grill Step into operational roles when necessary to maintain service standards across all outlets Assist with staff training, scheduling, and performance oversight Maintain a strong floor presence to ensure exceptional member and guest experiences Qualifications: Previous experience in hospitality, food & beverage, or country club operations preferred Strong leadership and organizational skills Experience with event planning tools and BEO management preferred Ability to multitask and perform in a fast-paced environment Excellent communication and problem-solving abilities Flexible schedule, including nights, weekends, and holidays Preferred Traits: Detail-oriented with a proactive mindset Team player with a hands-on approach Commitment to high service standards and member satisfaction Job Type: Full-time Pay: From $55,000.00 per year Benefits 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person