Golf Cart Attendant

About the position

Under the direct supervision of the Golf Pro Shop, the Cart Attendant maintains efficient courteous knowledge of Golf and provides consistent professional guest relations with a positive upbeat personality. Fluctuating demands of the operation, it may be necessary that each employee perform a multitude of different functions. This role requires flexibility and the ability to assume other responsibilities as assigned by management.

Maintaining a professional appearance, etiquette, punctuality, and attendance is crucial. Team members must be adaptable with a willingness to learn new skills and/or improve existing ones. Adherence to safety and security protocols is of utmost importance to ensure the safety of guests and staff.

Responsibilities

Meet and greet clients and staff while creating an inviting guest experience.Inform management when product is low, and equipment is not functioning properly.Responsible for the cleanliness and sanitation of the entire work area.Contributes to the training of new team members.Works closely with other departments to ensure seamless delivery of service for our guests.Prepare signage for special functions.Check the loading area to be sure that no member or guests loads/unloads his/her own golf clubs.See that the outside area is kept uncongested, neat, and clean.

Do not allow carts to clog the passage area.Arrange carts in a nice clean managed fashion before and after games.Lock the ice machine after each usage, along with the gas tank and any beverage coolers.Maintain cleaning and storage of the Shangri-La Cart Fleet.Pick up all baskets and range balls periodically, and each night.

Ensure that the range balls are clean.Assist with minor club repairs.Responsible for bag storage, cleanliness of clubs and bags to ensure that they are ready for play and to be stored properly.Take care of all golfing needs on and off the carts.Serve as a guest relations ambassador, delivering exceptional service every moment of the day.Exhibit professionalism, courtesy, and respect towards guests and associates under all circumstances.Strive to create memorable guest experiences, maintaining Shangri-La's high service standards.Follow established work procedures and policies, maintaining punctuality and reliable attendance.Adapt to changes in the work environment with a positive attitude.Approach problem-solving proactively, seeking assistance when needed and continuously improving skills.Adhere to Shangri-La's safety and security policies, including key controls and proper handling of chemicals.Exercise care when lifting heavy objects and promptly report any safety concerns or hazards.Ensure compliance with emergency procedures to maintain a secure environment for guests and associates.Requirements

Must be 18 years of age or older.Must be able to obtain a Food Handlers Permit and Able Liquor License.Ability to add and subtract two-digit numbers, multiply and divide with 10's and 100's.Ability to measure weight, volume, and distance.Must be able to maintain professional status through interface with customers, management, and co-workers.Must be able to work flexible schedules, including but not limited to extended hours, irregular shifts, evenings, holidays, and/or weekends.The ability to stand, walk, use hands to finger/handle/feel objects/tools, and or controls.Frequent use of reaching with hands and arms with the occasional sitting, climbing, balancing, stooping, kneeling, crouching, and crawling.Specific vision abilities required of this position include near and distance.Bags weighing upwards of 50+ pounds will need to be lifted and moved without destruction of property.Must be able to pass a background check.Nice-to-haves

High School Degree or GED preferred.Knowledge of Golf is a bonus.