Woods Hole Golf Club - Food & Beverage Member

Food and Beverage Service Manager The Woods Hole Golf Club Reports to: General Manager Supervises: Servers; Bartenders; Dining Room Assistants; Bussers Job Summary (Essential Functions): Assure a high standard of appearance, hospitality and service in personnel and cleanliness of dining room. Ensures timeliness of food service. Supervise and train dining room staff. Manage within budgetary restraints. Education and/or Experience: Three years of dining room supervisory experience. A four-year college degree in Hospitality is preferred. Job Knowledge, Core Competencies and Expectations: Responsible for management of dining room service in the main clubhouse. Maintains a high level of member contact throughout service hours. Job Tasks/Duties: Takes reservations, checks table reservation schedules, maintains reservations log, and designs floor plans accordingly. Greets and seats members and guests. Hires, trains, supervises, schedules and evaluates dining room staff. Receives and resolves complaints concerning dining room service. Serves as liaison between the dining room and kitchen staff. Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule. Directs pre-meal meetings with dining room personnel. Able to lead staff through all service types such as American, Russian, French and Buffet. Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures. Makes suggestions about improvements in dining room service procedures and layout. Trains staff on all aspects of the POS system. Assures that the dining room and other club areas are secure at the end of the business day. Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals. Develops and continually updates and refines policy and procedure manuals for service staff. Attends scheduled staff meetings. May serve as club’s opening and closing manager or manager on duty. Works with Executive Chef to update, review and print weekly menu changes. Assists in developing wine lists. Assures that local and state laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed. Performs other appropriate assignments and projects as required by the General Manager. Licenses and Special Requirements: Must be of legal age to serve alcoholic beverages. Food safety certification. Alcoholic beverage certification. Physical Demands and Work Environment: Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. Push, pull or lift up to 50 pounds. Continuous repetitive motions. Work in hot, humid and noisy environment.