About the Role
Job Summary:
Performs varied pro shop duties as the front-line customer service representative and cashier at Mariana Butte Golf Course, Loveland Olde Course or Cattail Creek. Must be able to work variable work hours including early mornings, late evenings, weekends and holidays. The salary range for this position is $15.16- $18.51 per hour depending on qualifications and experience. Position will remain open until filled.
A successful candidate would have an extensive background of providing excellent customer service in a fast-paced environment. This position offers the opportunity to gain experience in all aspects of operating a golf course including but not limited to, golf shop operations, cart fleet management, tournament operations, and pace of play management. In season availability of up to 40 hours/week including weekend and holidays is required.
This is a seasonal non-benefitted position working up to 40 hours a week for 6 months max!
Benefits include discounted rounds of golf and a discount in the Pro Shop!
Essential Functions:
• Coordinates with the Golf Professional and Assistant the opening and closing of the facility.
• Assists golf play activities on the course.
• Collects fees and assists with sales of pro shop merchandise.
• Assists with golf cart staging, realigning, cleaning or taking unneeded carts to cart barn.
• Picks up empty range ball baskets on driving range and empty trash containers around clubhouse.
• Enhances golf course image through quality customer service provided to all customer.
Other Job Functions:
• May be required to work at different facilities in other areas of the division.
• Duties may also include trash removal, cleaning, painting and other maintenance tasks as required.
• Performs other duties as assigned.
Qualifications:
Education:
• High School graduate or GED required.
Experience:
• 1 year previous work experience performing similar customer service duties, including high degree of public contact and customer relations in a fast-paced environment.
• Must be a minimum age of 18 at time of hire.
• Experience with computerized cash register highly desirable.
Certifications:
• Must possess a valid driver's license.
Knowledge, Skills, and Abilities:
• Must possess general working knowledge of pro shop procedures and methods.
• Requires typing at a speed that would enable a transaction or project to be completed in a timely manner.
• Communicate effectively with co-workers and the general public.
• Answer telephones and clearly communicate information.
• Deliver excellent customer service skills and be able to deal with customers diplomatically and effectively and demonstrate the skills of good judgment and patience.
• Complete fee transactions quickly and accurately. Must be able to operate menu driven computer/cash register system.
Physical Demands and Working Conditions:
• Frequent l ight to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks.
• Frequently works with light objects and light hand tools.
• Occasional e xposure to routine office noise and equipment.
• Occasional exposure to hazards that are predictable or well protected against.
• Occasional exposure to heat and noise along with working outside in the elements.
This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!
In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.
Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.
A vibrant community, surrounded by natural beauty, where you belong!
Non Benefit Eligible Benefits Package Includes:
• Retirement - 457 employee funded plan
• Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate.
The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
The City of Loveland will begin participating in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information.
A driving record and background check, including a criminal sex offender search, will be obtained pre-employment.