Waitstaff

Description Position Summary The Waitstaff will provide food and beverage services to club members and guests. Essential Duties and Responsibilities· Sets upside station and performs assigned side (prep) work. · Provides immediate attention to all members and guests upon seating. · Makes sure that children are in the appropriate type of seat and are safe and secure. · Distributes food and wine menus, answers questions. · Fills glasses with ice water and suggests menu items. · Ensure that the correct account numbers and names are given for billing. · Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections. · Places orders with kitchen; informs cooks about any special cooking instructions. · Assembles food on tray; procures items from each station as necessary. · Serves meals, places dishes by courses in front of each person. · Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary. · Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware. · Presents dessert menus, suggests, and serves dessert, coffee, and after-dinner drinks. · Verifies accuracy of prices, state and federal taxes, tips, and other charges on all checks. · Presents the bill. · Handles all cash and credit card charges as prescribed by standard operating procedures. · Keeps dining room and bus station areas clean. · Clears, cleans, and resets tables that have been vacated. · Advises supervisor of any complaints as soon as they occur. · Performs clean-up and closing duties as assigned by manager. · Attends pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager. · Turns in signed tip declaration form weekly. · Thanks members and guests; invites them to return. · Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests. · Performs other related duties as assigned. Requirements Education and Experience· High school diploma or equivalent required. · Two years of comparable wait service experience preferred. Minimum Qualifications (Knowledge, Skills, and Abilities)· Greet and acknowledge members and guests. · Is knowledgeable about the menu, buffet, and wine list. · Ability to time the service of each course. · Learns members’ names and their special preferences. · Knowledge of wines and spirits. · Knowledge of and ability to perform required role during emergency situations. Physical Demands and Work Environment · Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. · Push, pull or lift up to 50 pounds. · Continuous repetitive motions. · Work in hot, humid, and noisy environment.