Heritage Golf Group Reservations Agent Casual conversations are definitely your thing. You have a true servant’s heart, and it makes your day when you help someone. As a lover of hospitality and travel, you share our passion for golf, dining, and entertainment.
What does the Reservations Agent do? You are a personal concierge service for exclusive members of Heritage Golf Group, the fastest growing golf ownership and operator of private golf clubs in the US. You will work in an office environment with other corporate Heritage Golf employees with your primary goal being to assist Members in using their extended traveling benefits.
Our goal is to elevate the Member Experience as we accommodate their golf traveling needs and reservations. Receive inbound calls, chats, and emails simultaneously Assist Members with travel planning, golf reservations, dining reservations, and related club experiences Flexible thinking in unique situations to offer Members additional services in the market they will be visiting Good computer keying skills Moderate PC skills including spreadsheet and word processing applications Two years of experience in customer service or commensurate degree One year PC experience with Microsoft Office Hospitality, travel, golf, or reservation experience preferred This position may be performed remotely.