Golf Operations Intern - Summer 2027
Grand Traverse Resort and Casinos · Michigan
- Posted Today
About the Role
Are you looking to launch your hospitality career with hands-on experience at a premier golf destination? As a Golf Operations Intern for Summer 2026, you will be the welcoming face of our course, assisting guests from the moment they arrive by managing tee time reservations, handling pro-shop retail operations, and providing exceptional service. Working closely with our professional golf staff, you will master the daily logistics of golf operations and gain the essential guest-relations skills needed to succeed in resort management.
ESSENTIAL DUTIES AND RESPONSIBILITIES Consistently communicate with guests utilizing 4 Diamond verbiage Greet golfers and other guests as they enter the Pro Shop Project a pleasant attitude to all guests, members and fellow performers Use of computer to check-in golfers on the electronic tee sheet (EZ Links) Check-in golfers and other guests at the register using Point of Sale software (Abacus 21) Be familiar with the Pro Shop retail items and help the guests on the Sales floor Responsible for handling cash, credit cards, room charges, gift certificates and member charges Promote other areas of the Resort including Spa, Retail, Rooms, Food and Beverage, etc... Communicate with the Maintenance crew daily on conditions and golf car restrictions Communicate with Starters and Player Assistants on additions to tee sheet and other items Politely answer phones within three rings Properly book tee times on EZ Links Keep the Pro Shop clean and in order Complete all assignments requested of you Must follow proper grooming and dress standards set forth by GTRS Employee Handbook Maintain open line of communication with Supervisor Use computer to complete End-of-Day reports and perform daily cash drops Must understand and abide by environmental