Membership Director

Designed by renowned golf course architect Gary Kern and completed in 1985, the 18-hole, par-72 championship course at Lake Forest Country Club has been thoughtfully preserved to honor its original vision while continually evolving to meet modern playing standards. With seven sets of tees ranging from 4,869 to 7,193 yards, the course delivers a rewarding experience for golfers of every skill level. Strategic design, rolling terrain, and elevated tee shots create both playability and challenge. From the back tees, Lake Forest has consistently ranked among the most demanding courses in the St. Louis metropolitan area. Set within the scenic community of Lake Saint Louis and conveniently accessible from Interstates 70, 40/64, and 364, the course offers sweeping views from some of the highest elevations in St. Charles County. Bentgrass greens, zoysia fairways, and meticulously maintained tee boxes are built to withstand Midwest seasons, providing exceptional playing conditions throughout much of the year. In 2025, the Club completed a comprehensive, full-course bunker renovation, further elevating both the visual presentation and strategic integrity of the layout. The project enhanced drainage, consistency, and playability, reinforcing the Club’s commitment to delivering a premier golf experience. Lake Forest has a proud history of hosting premier amateur and professional competitions, including: - The Gateway Nike Classic (now part of the Korn Ferry Tour) - The LNGA Amateur Championship - United States Golf Association and PGA Tour National Qualifiers - The Gateway PGA Section Championships - The Metropolitan Open Championship (2020, 2021, 2025, & 2026) Overview Energize your career as a Membership Director, where you'll lead dynamic strategies to grow and retain a vibrant membership base. In this pivotal role, you'll harness your expertise in sales, management, and marketing to foster meaningful relationships with members and prospects alike. Your leadership will drive innovative business development initiatives, ensuring the organization’s membership programs thrive through targeted outreach, exceptional customer service, and strategic partnerships. Join us to make a lasting impact by elevating member engagement, and expanding our community reach with enthusiasm and professionalism. Job Summary: Develop and implement programs, projects and activities designed to increase and retain club membership. Represent the club in its relationships with numerous external constituencies. Job Tasks/Duties • Maintains the club’s database (membership register) of members’ files. • Develops and ensures that established procedures for processing prospective members’ applications are consistently followed. • Plans and implements strategies to meet club membership goals. • Processes all requests for and transfers of membership. • Assists prospective members in fulfilling application requirements. • Conducts tours for prospective members. • Conducts orientation program for new members. • Promotes club activities using table tents, newsletters, direct mail flyers, notices on club website and other means. • Coordinates with the Events Manager the updating of the club’s master calendar. • Maintains online member directory. • Holds prospective member functions. • Calls and requests active members to make personal referrals and to assist with recruitment. • Processes member resignations, develops reports and undertakes special projects as applicable if membership retention problems arise. • Determines markets to be canvassed for qualified individuals and completes and maintains perpetual member invitee roster. • Assesses the need for and makes recommendations regarding membership classifications to help ensure that the needs of ever-changing markets are met. • Personally meet each club member and instills confidence that the club is operated in the best interests of the membership. • Serves on applicable club committees to assure members’ interests are consistently addressed. • Follows-up on telemarketing efforts, member referrals, leads from staff, catering contracts, newspaper articles, lists, publications, etc. • Researches the need for ongoing sales promotions regarding demographics, market segmentation data, etc. • Tracks the success and overall performance of all membership activities. • Maintains a file of club history information. • Coordinates all club public relations efforts, members’ newsletters, news and media events, use of social media, and club promotional materials. • Attends management and staff meetings. • Develops and adheres to a departmental budget; after approval, monitors and takes corrective action as necessary to help assure that budget goals are attained. • Reports approved new members to the office manager to initiate proper administration of their memberships; ensures that applications are completely and properly filled out, that initiation fees are collected and that new members understand the privileges and costs of becoming a member. • Provides notices and agenda for and invites and maintains minutes of the club’s membership committee. • Works with the Food and Beverage Department as needed to coordinate special member events. • Takes photographs of members and club officers at social events. • Surveys other clubs for information useful in setting and revising club membership policies. • Responsible for maintaining confidentiality of all member information. • Provide support to other office staff in answering phones, mailing statements, and other duties as necessary. Job knowledge, core competencies and expectations: • Strong interpersonal, organizational and sales skills. • Expertise in marketing strategies tailored to membership growth and retention. • Excellent negotiation skills to secure favorable terms and close deals confidently. • Business development acumen with the ability to identify opportunities for expansion. • Analytical skills to interpret data trends and inform strategic decisions. • Demonstrated leadership qualities that motivate teams and foster collaboration. • Exceptional customer service orientation with the ability to handle complex inquiries professionally. Join us as a Membership Director to lead transformative growth initiatives that energize communities, elevate member experiences, and drive organizational success through strategic vision and energetic execution! Pay: $50,000.00 - $70,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Professional development assistance • Vision insurance Work Location: In person