Golf Shop Assistant

Description GENERAL PURPOSE: Under general supervision, performs responsible administrative and supervisory tasks involved in the operation of a golf pro shop including main areas of golf operation, driving range, pro shop merchandise, and food and beverage operations. Essential Duties and Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Assists in the daily operations of the golf shop including the sale of merchandise, booking of tee times, rental of golf carts, and collection of greens fees; collects, records, processes and handles monies generated within the golf course and golf shop operations. Provides efficient, helpful and courteous service to customers and guests. Assists with development and implementation of merchandising procedures, and purchasing, pricing, display, maintenance and inventory control systems for golf pro shop. Assists with the development of work programs and supervision of golf shop employees. Assists with development of budget recommendations for golf shop operations and golf program; assists with administration and monitoring of budget. Assists with development and implementation of policies and procedures for golf program and golf shop operations. Assists with youth and adult golf programs; promotes the game of golf in the community. Assists with development of tournament play, including outside groups and organizations. Performs other duties as assigned or required. SUPERVISION EXERCISED: May supervise the work of assigned personnel. Minimum Requirements Education and Experience: Graduation from high school or equivalent, and three (3) years of experience in golf program or pro shop operations, with at least one year of supervisory experience; OR an equivalent combination of education and experience. Golf Professional or PGA Apprentice credentials preferred. Special Requirements: Valid State of Arizona Driver’s License. Supplemental Information Necessary Knowledge and Skills: Knowledge of the rules and etiquette of golf. Knowledge of the operation and administration of golf programs and golf shop operations. Knowledge of sound business practices, cash management and inventory control techniques. Knowledge of the principles and practices of effective positive customer service. Skill in promoting a positive image of the city regarding municipal golf operations. Skill in organizing and supervising tournament play. Skill in determining, calculating, tabulating or summarizing data/information. Skill in working under pressure of deadlines, maintaining a professional demeanor during stressful situations, and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public. Skill in making reports and keeping records. Skill in taking and booking tee times accurately Physical Demands / Work Environment: Work is performed in the golf shop and on the golf course or driving range in a variety of weather conditions. Ability to lift up to 50 pounds may be required. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed. The City does not hire at the top of the range. Candidate may start above the beginning of the range depending on qualifications.