Volunteer - Golf Course

About The Role CITY OF KINGMAN PART-TIME VOLUNTEER CERBAT CLIFFS GOLF COURSE Are you looking for an exciting opportunity to volunteer and serve the beautiful community of Kingman, AZ. Look no further. The Cerbat Cliffs Golf Course is seeking individuals willing to volunteer their time to help provide high-quality services to its customers and season pass holders. The common denominator of all volunteers on our course is the simple desire to give something back to the game that they love. Whether you have a lot of time to give or just a few hours a month, we would love to have you involved. As a volunteer at the Golf Course, you will be an ambassador of good will for the City of Kingman. Volunteer positions are unpaid. For more information about the City of Kingman, please see our Open Finance Portal, Choose Kingman Economic Development page and our Go Kingman tourism page for more information. We are currently seeking starters, marshals and cart staff/range attendants to fill volunteer openings. Please see the descriptions for these roles below. What You'll Need To Be Successful In This Role Education and Experience: Minimum of 16 years of age or older. Some experience working with the public preferred. Graduation from high school or GED equivalent preferred. Some experience working on a golf course preferred. Possess a valid Arizona state driver's license in order to operate golf carts. Must be a minimum of 19 years of age or older to mix and serve alcohol and may be asked to obtain Title 4 Alcohol Certification for Individuals certification as approved by the Arizona Department of Liquor Licenses and Control. What You'll Do For The City Of Kingman Starter: The Starter sets the tone for the tournament and is responsible for assembling the players, providing materials and information, starting the group on time and announcing players names. Golf Course Ranger (Marshal): You will ensure that all golf needs of guests are met and that their golfing experience exceeds their expectations by providing excellent service and hospitality. Always maintain control of the golfers while they are on the course for the benefit of all who play. Ensure that each group has four players if possible and adheres to the rules and regulations that are set for our guests. Cater to our guests needs, keep the golf shop informed of pace of play on shotguns and split tee play. Maintain proper equipment and keep in radio/phone contact with the pro shop. Ensure players go to their #1 tee spots, and always park in an orderly fashion while waiting. Send groups to their respective course in the proper order. Greet each group in a friendly manner. Explain all distance markers. White Lines in front of greens. Keep carts on the Cart Paths near the greens (not parked in the fairway by the White Line. Use 90 degree rule (keep carts on Paths as much as they can). Ask each group to keep up with the group ahead of them. Remind guests to use sand and seed. Repair of their ball marks. Keep record of starting times and cart numbers for each group. Drive carts in a safe and prudent manner and park golf carts neatly in space provided. Travel golf course in a counter clockwise manner to locate the gaps quickly and solve large gaps before they occur. Must have valid Drivers License. Miscellaneous Knowledge Basic knowledge the fundamentals of the game of golf to assist with customer inquiries and golf events and activities; customer service principles and practices; recordkeeping practices; Basic principles and practices in assigned area of responsibility; Federal OSHA and State and County regulations and City policies regarding safe work practices. Skills Demonstrated skill in dealing tactfully and courteously with guests, and providing positive and friendly customer service; operation of golf carts and related equipment. Abilities Understand and follow directions given by supervisor; Communicate clearly; Use equipment and tools properly and safely; Maintain clean and orderly work area; Adapt to changing work priorities; Interpret rules, regulations, and policies and apply knowledge; Participate in set-up, break down and close of a tournament or special event, which may include site prep, rearranging moving furniture and equipment. Work Environment The work environment characteristics listed in the descriptions are representative of those a volunteer encounters while performing the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Commitment to Safety and Wellness It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees and volunteers. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees and volunteers in the effort to eliminate workplace hazards and promote health and wellness. All employees and volunteers are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of volunteers in this position. This job description is subject to change as the needs and requirements of the position changes.