Hostess/Host

Job Title: Hostess/Host, Fireside Restaurant Reports to: Restaurant Manager/Dining Services Manager Rate: $17/hr Timeframe: Part-time, Wednesdays through Saturdays from 3pm-9:15pm About Medinah Country Club: Since 1924, Medinah Country Club has enjoyed a vast and rich history, and an unwavering commitment to excellence. Working at Medinah Country Club isn’t your typical “9-to-5” – it is more like joining a tight-knit community that just happens to operate on one of the most iconic properties in the country. We take our work seriously, but not too seriously. Whether we’re planning a world-class event or sharing a laugh over morning coffee, our team brings energy, creativity, and a sense of humor to everything we do. Our team thrives on collaboration, camaraderie, and a shared passion for providing exceptional customer service for our members and guests. If you’re looking for a place where no two days are the same and the people are as top-notch as the property, you’ve just found it. Job Summary: We are seeking a polished, personable, and detail-oriented Host/Hostess to join our fine dining team at the Fireside Restaurant on property. As the first and last point of contact for our members and guests, this role is essential in delivering an exceptional dining experience reflective of our club’s high standards of service, hospitality, and professionalism. Job Responsibilities: Warmly welcome members and guests upon arrival, using names whenever possible to create a personalized experience.Manage reservations, seating arrangements, and waitlists with efficiency and attention to flow of service.Escort members and guests to tables and present menus in a professional manner.Maintain clear communication with servers, kitchen staff, and management to ensure smooth service.Answer phone calls, handle reservation inquiries, and provide accurate information about dining offerings and club events.Monitor dining room activity to ensure proper pacing and guest satisfaction; helping to serve tables and clear tables as needed.Maintain cleanliness and organization of the host stand and entry area.Uphold club standards for appearance, etiquette, and confidentiality at all times. Education and Experience: Previous experience in a host/hostess or guest-facing role preferred, ideally within a fine dining or hospitality environment.Exceptional interpersonal and communication skills.Professional appearance and demeanor.Ability to multitask and remain composed in a fast-paced environment.Strong organizational skills and attention to detail.Availability to work evenings, weekends, and holidays as needed.Ability to stand or sit for prolonged periods of time and lift up to 25 lbs. as needed. All offers of employment are based upon satisfactory completion of background checks.