Assistant General Manager

In 1928, at the behest of a group of civil leaders called “The Forty Millionaires”, prolific golf course architect A.W. Tillinghast designed and built the ‘Aldecress’ course on the site that is now Alpine Country Club. The original name was derived from the three towns to which the course is connected: Alpine, Demarest and Cresskill. This course turned out to be the most challenging for Tillinghast to build and is known as his “hidden gem”. Located on the Jersey Palisades, rock formations required blasting in order to shape the course to his perfection. In 1960, the course was sold to the membership and the name was changed. In 2005, a long-range plan to restore the design and style of Tillinghast’s vision, as well as to preserve the landscape and improve turf quality, was implemented to ensure the enjoyment of generations to come. At that time, our 19th Hole Facility, now called the Golfhouse, was renovated and expanded and includes the Golfhouse Grille, top-notch Golf Pro Shop and Locker Room Facilities. The Main Clubhouse was re-built in May 2007 and recently upgraded. The Clubhouse boasts world-class amenities, including several gracious dining options—both indoor and al fresco—elegant, state-of-the-art locker rooms, a children’s playroom, golf simulator, well-equipped fitness facility and five har-tru tennis courts. Alpine Country Club is seeking an experienced and highly driven Assistant General Manager (AGM) to serve as a key member of the club’s senior leadership team. This role is responsible for the direct oversight of Food & Beverage operations and Facilities/Maintenance, ensuring exceptional service delivery, operational excellence, and a consistently elevated member experience. The AGM will act as an extension of the General Manager, leading daily operations, developing department leaders, and driving accountability across all areas of responsibility. This individual must be equally comfortable managing high-end hospitality service and complex facility operations, with a strong presence on the floor and a commitment to excellence. ASSISTANT GENERAL MANAGER – POSITION OVERVIEW Member Services Actively and meaningfully engage with members, maintaining high visibility and accessibility to both members and staff. Exhibit leadership qualities characterized by honesty, integrity, and positivity, serving as a role model for members, guests, and staff. Create and maintain a first-class service culture throughout the Club property. Effectively manage and resolve any concerns or feedback from members and guests. Employee Relations Collaborate closely with the Director of HR to recruit and hire talented employees. Oversee ongoing training programs (including CPR, AED, responsible alcohol service, and safe food handling), complete with up-to-date training manuals to ensure exceptional service across all Club operations. Plan and execute training and employee development of all subordinate managers and supervisors, subject to budget approval. Promote a culture of teamwork among employees, offering coaching, guidance, and performance assessment to departmental staff. Build a stable and healthy work environment grounded in honesty, trust, and fairness. Facilitate a team environment with high moral, ethical standards, and efficient use of resources to position Sawgrass Country Club as a preferred employer of choice in the community. Personnel Management Assume direct oversight for Facilities, Racquets, Catering, Maintenance and Food and Beverage department heads, Culinary, to ensure a high level of service and standards Provide active leadership to managers and staff, including instruction, coaching, recognition, and disciplinary actions. Is an approachable problem-solver for staff, members, and guests. Continuously seek professional growth as a club management professional and as a member of CMAA. Operational Responsibilities Understand and abide by Alpine Country Club policies and departmental procedures. Propose and potentially lead the implementation of strategic and operational improvements. Research new products/services/vendors and develop an analysis of their costs/benefits. Disseminate information effectively and coordinate activities between departments. Maintain regular communication with the GM about potential problems and operational developments. Exhibit a sharp eye for detail in the overall management of the operation. Provide annual Operating Budgets and Capital Budgets for all Direct Reports. INITIAL PRIORITIES OF THE NEW ASSISTANT GENERAL MANAGER Observe, listen,