Outside Services

Position Description: The GVR Outside Service Staff (OSS) will provide an exceptional level of service to all guests who visit the property to ensure our goal of creating memorable experiences is consistently met. Greeting our guests properly with a prompt, smiling, friendly face from the moment they set foot on property until the time they leave is the GVR way. Upholding GVR standards for our golf cart fleet and all practice facilities are the other essential pieces in exceeding our guests expectations within the Outside Service role. Start Date: March 2nd, 2026Duties include, but not limited to: Greeting each guest according to GVR standards, guiding them to their next destination, and sending them off with a fond farewell. Anticipating the guests needs at all times. Exceptional teamwork and effectively communicating with all areas of our operation to ensure a seamless and enjoyable experience for each guest. Execution of daily assigned roles- Opening, Mid (Range), Closing, & 18-hole Greeter Maintains an active role in understanding the overall golf operation, communication systems, procedures, goals and objectives of GVR. Maintaining Cart Staging Presentation Standards within parking, cart cleanliness, and properly stocked items for all staged carts. Maintaining driving range set-up and presentation standards at all times. Cart Fleet Management: cleaning, re-stocking, parking, & storing golf carts properly. Understand and participate in daily cart rotation strategy, cart detailing program, and overall maintenance of the cart fleetMaintain proper levels and cleanliness of practice balls throughout each day to facilitate the needs of all areas of the operation. Maintain an active role in Property Sweeps to keep our entire property free of trash & debris All work areas kept clean and organized for safety, efficiency, & respect to co-workers. Other reasonable roles & duties as assigned.EXPERIENCE / BACKGROUND REQUIREMENTS Must be at least 16 years of age and have a valid driver's license. Previous experience in a golf related service position is preferred. Must be knowledgeable about the game of golf, expectations of guests, and willing to learn the nuances of a golf operation at a first-class golf club. SPECIAL QUALIFICATIONS AND ATTRIBUTES Outstanding customer service skills. Effective communication, teamwork, and work ethic. Punctual, honest, trustworthy, and reliable in preforming duties with minimum supervision. High-level of personal presentation, awareness, and organization. Must have an availability of a minimum of 2 days per week. Able to lift and carry up to 50 lbs. Can work variable weekdays, weekends, holidays, hours, and shifts up to 8-12 hours in length, if needed. Able to stand for extended periods of time. Adaptable to working outdoors in varying weather conditions (heat, cold, rain, snow, etc.). Safety conscious and responsible care of company property. COMPENSATION: Starting at $19.29/hrFlexible schedulingGuest & Tournament Gratuity Generous Golf Privileges Guest Golf Privileges & Discounts Golf Shop Discounts 50% Off Meal Discount Staff Uniforms $19.29 - $19.29 Hourly