Golf Pro Shop Attendant

About the position Are you energized by hospitality, retail, and the rhythm of a busy golf shop? Do you love helping members find the perfect polo, book their next tee time, and feel like VIPs from the moment they walk in? Snowmass Club is looking for a Golf Shop Associate who thrives in a member-focused environment and takes pride in delivering polished, professional, YES-level service every single day. 🌟 What Guides Us OUR MISSION – Inspire lasting memories and meaningful connections with all the comforts of home OUR VISION – To be the Club of choice for work & play OUR VALUES – Y.E.S. ✅ You Elevate Service – Excellence lives in the details 🤝 We Are One Team – Support each other and win together 🎭 Be A Host – Anticipate needs and create belonging 🌍 Embrace the Adventure – Stay curious and keep improving ✨ What You’ll Do Responsibilities • Retail & Merchandising Excellence • Maintain beautiful, sales-driven merchandising displays • Assist members with purchasing decisions and product knowledge • Label, price, and display newly arrived merchandise • Keep the shop neat, clean, and visually elevated • Organize and process special orders with accuracy • Assist with quarterly inventory counts • Point-of-Sale Operations • Operate and maintain the POS system • Process purchases and charge guest fees when applicable • Prepare end-of-day register close-outs • Log and post all transactions accurately and efficiently • Member Experience • Greet members and guests warmly and professionally • Assist with tee times and lesson bookings • Check in members and guests for appointments • Deliver exceptional service to members, guests, and team partners • Maintain a clean, organized, and welcoming shop environment • Team Support • Assist with tournament preparation and special events • Attend departmental meetings • Support the Director of Golf and Head Golf Pro with projects and daily operations Requirements • 1+ year of related retail, golf, or hospitality experience preferred • Strong communication and interpersonal skills • Detail-oriented mindset with solid reasoning skills • Comfort working with POS systems and standard office equipment • Professional appearance and positive attitude • Standing and moving throughout the day • Occasional kneeling, bending, lifting, and carrying up to 45 lbs • Ability to operate computers, printers, phones, and related equipment Benefits • Health, Dental, Vision, Life Insurance, Paid Time Off, and Sick Pay • Potential Housing • 401(k) • 60% Discount on RFTA Bus Passes • Restaurant & Retail Discounts • Free On-Site Parking • Employee Meal, Golf, Tennis, and Gym Usage • Employee Wellness Programs