Part-time

Server Job DescriptionReports To: Food & Beverage ManagerShift Direction: Assistant Food & Beverage Manager and designated supervisorWork Schedule: Varies with Club operations; may include mornings, evenings, weekends, holidays, and events.FLSA Status: Hourly, Non-Exempt, Part-timeABOUT THE CLUBOswego Lake Country Club, founded in 1924, is a private, member-owned golf and country club located in the heart of Lake Oswego, Oregon.

Oswego Lake is a neighborhood club whose members live in or near Lake Oswego. Known for its welcoming and friendly atmosphere, Oswego Lake prides itself on its professional and courteous staff, a superbly conditioned golf course, excellent practice facilities, and a historic, recently updated clubhouse that serves as the hub for active dining and social activities.

Our goal is to be the best private club in the PNW; therefore, we seek individuals who are passionate about hospitality and committed to providing genuine service to our members and fellow employees.POSITION SUMMARYThe Server provides attentive, knowledgeable food and beverage service to members and guests and is responsible for the dining experience at assigned tables.

This position manages orders, service timing, member communication, and accurate checks while maintaining a visible presence on the floor.The Server works with Server Assistants (SAs), the host, bartenders, and Culinary to coordinate table care and timely delivery.

The Server retains responsibility for order accuracy, pacing, follow-up, and billing while sharing service tasks with SAs and using the Club's paging system.CORE VALUES AND DESIRED CHARACTERISTICS Genuine Hospitality: Creates a warm welcome and makes members and guests feel recognized and well cared for. Standards Matter: Takes pride in service, appearance, cleanliness, accuracy, and attention to detail.

Team First: Communicates clearly, supports coworkers, and helps wherever service needs attention. Member Focused: Learns member preferences and anticipates needs while respecting privacy and Club policies. Ownership and Accountability: Follows through on assigned tasks and communicates concerns before they affect service. Integrity and Trust: Uses sound judgment and handles member information, transactions, and Club resources honestly.

Organized and Dependable: Arrives prepared, keeps work areas ready, and responds promptly to changing priorities.

Positive and Professional: Remains calm, respectful, and receptive to feedback during busy service periods.Every employee at OLCC is expected to contribute positively to the member experience, support fellow team members, and uphold the Club's mission, values, and service standards.ESSENTIAL DUTIES AND RESPONSIBILITIESMember Experience and Product Knowledge Greet assigned tables promptly, recognize member preferences, and anticipate needs throughout the dining experience.

Maintain thorough knowledge of menus, specials, preparation methods, beverages, and wine selections; make informed recommendations. Check satisfaction after food and beverage delivery, respond to requests, and communicate concerns to the shift leader promptly.Order Management and Billing Take and enter accurate orders in the point-of-sale (POS) system, including table and seat positions, modifiers, and special requests.

Communicate allergies and dietary needs to Culinary through the approved process; confirm options before making assurances to a member. Manage course timing with Culinary or the Expeditor when assigned; verify delivery and follow up on missing or delayed items.

Verify member account information and itemized checks; complete billing and payment procedures accurately and obtain required approvals for adjustments.Team Service and Paging Coordinate table care, refills, clearing, resets, and delivery with assigned SAs; communicate service priorities clearly. Share table and seat information, dietary instructions, course timing, and approved order changes with the appropriate teammates.

Carry or monitor assigned paging equipment, respond promptly, and coordinate pickup or table requests through Club procedures. Confirm the table and task before responding; communicate completed requests, delays, or coverage needs so work is not missed or duplicated.

Remain engaged on the floor, assist with delivery and table upkeep when needed, and confirm table readiness with the host; escalate missed pages or equipment problems.Service Readiness and Safety Attend pre-shift meetings and complete assigned station setup, side work, stocking, opening, and closing duties. Maintain clean tables and service areas; handle trays, glassware, food, and utensils safely and follow allergy and sanitation procedures.

Follow responsible alcohol service procedures, including required identification checks, monitoring consumption, and involving management when service concerns arise.

Report shortages, breakage, hazards, and equipment problems; minimize waste and leave assigned areas ready for the next service.Events and Club Support Support member events, private events, and other outlets as assigned; follow the Banquet Captain or designated leader during event service. Review assigned Banquet Event Order (BEO) details and follow event menus, service sequence, dietary instructions, and timelines.

Record event consumption and charges accurately when assigned and perform other related duties as directed.QUALIFICATIONSExperience Previous food and beverage service experience preferred, particularly in a private club, upscale restaurant, hotel, or resort.

Experience with table service, menu recommendations, POS transactions, and coordinated service teams is a plus.Skills and Attributes Strong hospitality, communication, and service recovery skills; professional judgment with member requests. Ability to manage multiple tables and course timing while maintaining accuracy and attention to detail. Knowledge of food and beverage service and willingness to expand menu, wine, and product knowledge.

Ability to learn Club POS and paging systems, coordinate with SAs, and remain calm during busy service.Education High school diploma or equivalent preferred; relevant hospitality experience may be considered in lieu of formal education.Permits and Training Maintain required Oregon food handling and alcohol service permits or certifications.

Complete Club training in service standards, allergies, responsible alcohol service, POS procedures, and paging.PHYSICAL DEMANDS AND WORK ENVIRONMENTEssential functions may be performed with or without reasonable accommodation. Stand, walk, bend, and reach for extended periods during dining and event service. Lift and carry up to 30 lbs., including trays, dishes, and service supplies; use assistance or appropriate equipment when needed.

Use stairs and move safely between dining rooms, kitchens, service stations, patios, and event spaces. Work indoors and outdoors as assigned, with mornings, evenings, weekends, holidays, and events based on Club needs. Follow Club safety procedures, safe lifting practices, and food handling standards.