Player Assistant / Course Marshal

GOLFTEC is the world leader in golf instruction, tech-enabled fitting, and game improvement. While our primary operations center around indoor, state-of-the-art training facilities, our on-course events, outdoor instructional clinics, player evaluations, and partner course programs bring the GOLFTEC experience directly to green grass facilities.

We are seeking an outgoing, detail-oriented Player Assistant / Course Marshal to deliver an exceptional guest experience on the course, enforce pace of play, and support our outdoor operations and event days.

Position Overview The Player Assistant / Course Marshal serves as the primary hospitality host and operational guide on the golf course during GOLFTEC outdoor events, player evaluations, and partner facility play.

In this role, you will greet players, monitor pace of play to ensure smooth course flow, assist with tee-time scheduling, enforce course rules with a customer-centric approach, and serve as an ambassador for the GOLFTEC brand.

Key Responsibilities - Pace of Play Management: Patrol the golf course to monitor group timing, proactively addressing delays and assisting slow groups in maintaining established pace-of-play guidelines.

- Guest Hospitality & Greeter: Welcome golfers at the starter area/first tee, provide essential course information (local rules, pin positions, cart guidelines), and establish a welcoming environment.

- Rule & Safety Enforcement: Diplomaticaly enforce facility policies, dress codes, cart operating rules, and proper golf etiquette while resolving on-course conflicts professionally.

- On-Course Assistance: Assist golfers with course layout questions, retrieve lost equipment, restock water stations, and provide weather-warning updates when necessary.

- Event & Operational Support: Coordinate with GOLFTEC Certified Personal Coaches and local facility staff for seamless execution of on-course lessons, tournaments, and fitting events.

- Communication & Maintenance Support: Maintain clear radio contact with the pro shop, starter, and event leads regarding course conditions, player feedback, or incidents.

Qualifications & Requirements - Golf Knowledge: Solid understanding of standard golf rules, etiquette, and pace-of-play dynamics.

- Customer Service Focus: High energy with outstanding interpersonal, communication, and conflict-resolution skills.

- Professionalism: Ability to remain calm, firm, and polite in high-pressure or challenging situations.

- Physical Requirements: Ability to sit or drive a golf cart for extended periods and spend long shifts outdoors in varying weather conditions.

- Availability: Flexible schedule including weekends, early mornings, and holidays as required by event schedules.

- License: Valid driver’s license required to operate golf carts and utility vehicles.

Perks & Benefits - Competitive hourly pay.

- Discounts on GOLFTEC services, lessons, and custom club fittings.

- Flexible work hours tailored to event schedules.

- Opportunity to work within a modern, growth-oriented brand in the golf industry.