About the position
The Town of Castle Rock is seeking a Golf Pro Shop Attendant to join their team. This role involves assisting with facility operations, providing exceptional customer service to golfers, and supporting various golf-related activities. The ideal candidate will value teamwork, cooperation, and quality communication, and will be committed to providing exceptional public service while encouraging creativity and innovation.
Responsibilities
Assists with facility opening proceduresGreets customers and provides customer service by answering basic questions and responding to basic concerns regarding play and services available at the course in person and over the phoneEnsures proper check-in, collects fees from golfers, and assigns tee timesSells range balls, merchandise, and rental equipmentOperates the cash register and Point of Sale (POS) softwareMakes proper change and counts cash receipts at the end of each dayAssists with tournament set-up and operations; Creates signage, provides name tags and range balls, and helps customers with gift certificate redemptionsLeads playing groups to their tee-off hole and assists with scoring the event upon completionEnsures consistency in play with the starter sheetAssists with inventory control of merchandiseResponsible for maintaining the golf shop in a clean, orderly and fully stocked conditionAssists with facility closing procedures; Complete golf shop closing checklist; Ensures all closing duties for outside services are completeMay assist in the annual Junior Golf Academy classesMay help train new Golf Shop AttendantsPerforms other duties as assigned or requiredRequirements
High School Diploma or GEDSix (6) months’ outside service operation experience; or six months’ customer service experience that includes cash handling and familiarity with golf; or any equivalent combination of education, training, and experience.Exceptional customer service skillsEffective oral communication skills for following instructions and answering customer questions in person and via phoneAbility to establish and maintain effective working relationshipsKnowledge of basic math skillsSkill in operating a cash registerMust satisfactorily complete a criminal background check prior to commencing employment.Nice-to-haves
Familiarity with golfBenefits
The Town of Castle Rock is an Equal Opportunity Employer.