HOSPITALITY DIRECTOR

Job DescriptionJob DescriptionDescription:Landscapes Golf Management and Contentment Golf Club are seeking a dedicated and experienced Hospitality Director to oversee all aspects of our food and beverage, lodging and hospitality operations. The ideal candidate will ensure exceptional service, maintain the highest standards of quality, and contribute to a positive end to end guest experience for our members and guests. Contentment will be a unique blend of modern golf innovation and classic design philosophies inspired by CB MacDonald and Seth Raynor. Scheduled to open in the fall of 2025, the course will harmonize with the natural landscape, showcasing the dramatic terrain and breathtaking views of the Blue Ridge Mountains, creating a golfing experience that’s both timeless and contemporary. Discover more about this exclusive club and exceptional property at www.contentmentgolf.com Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values: Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best To learn more about Landscapes Golf Management visit www.landscapesgolf.com JOB SUMMARY Responsible for the Food & Beverage, Lodging and Hospitality services. Oversees, directs, and coordinates the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, service and satisfaction, food quality, cleanliness, and sanitation for restaurant and lodging operations. ESSENTIAL JOB FUNCTIONS The essential functions include, but are not limited to, the following: Promote, work, and act in a manner consistent with the values of LGMEnsure all LGM policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on time.Monitor and maintain compliance with health and fire regulations regarding food preparation, serving, and building maintenance.Make employment and termination decisions, including recruiting, interviewing, hiring, evaluating, and disciplining F&B personnel as appropriate.Achieves company objectives in sales, service, quality, facility appearance, sanitation, and cleanliness through employee training and creating a positive, productive working environment.Monitors weekly financial performance, including sales to budget and itemized cost of goods, and analyze payroll and other expenses as a percentage of revenue. Adjusts the expenditures based on the sales.Monitors food preparation methods, portion sizes, garnishing, and presentation to ensure that food is prepared and presented consistently.Oversees lodging operations including housekeeping and front desk operations.Ensures compliance with all federal, state, county, and municipal regulations regarding the health, safety, and labor requirements of the restaurant, its employees, and its guests.Hires, trains, manages and develops food and beverage department staff, including assistant managers, chefs, bartenders, beverage cart attendants, and kitchen and service staff. Manages and schedules staff to ensure proper coverage for daily operations and events.Complies with the terms of purchasing agreements and vendor contracts.Maintains food and bar inventory and is responsible for proper ordering to meet customer demands and budget expectations.Markets and manages event planning for the club, works with members to secure agreements, and coordinates activities associated with non-golf events.Ensure that food and beverage employees comply with health code standards and follow applicable liquor laws. Responsible for ensuring all employees are properly trained and licensed as required.May be required to serve members and guests during club functions in a manner that meets or exceeds their needs and service expectations. May be required to direct the set-up and/or take down of course events and complete necessary reports for the event.Implements all LGM human resource and payroll guidelines and procedures. Gathers, processes, and submits payroll information for the food and beverage department promptly and accurately. Maintains employee files and records.Demonstrates a commitment to the work and success of the club and the Company by being service- and solution-oriented, having positive and professional interactions with all club staff and members/guests, and meeting established quality, service, and safety expectations. Maintains the confidentiality of LGM, employee, and member/guest information.Attends and actively participates in regularly scheduled staff meetings.Performs additional assignments per the direction of LGM managers.Requirements:KNOWLEDGE, SKILLS AND ABILITIES The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working knowledge in Food and Beverage operations specifically in financial controls, staff management and facilities and equipment management.Ability to provide high level of customer service with attention to detail. Able to plan and coordinate events that provide quality experiences to members/guests.Understanding of safe food handling procedures and process as well as responsible alcohol service. Able to direct and maintain a safe and secure environment and operation.Demonstrates a sense of ownership in the work and a commitment to the success of the club and the Company.Proficient with MS Word, Excel, Outlook and POS systems.Excellent written and verbal communication skills.EDUCATION AND EXPERIENCE High Diploma or GED required. College degree preferred.1 – 3 years’ previous management experience in food and beverage operations or related experience.Certified Food Protection Manager (ServSafe Manager Certification or equivalent)Responsible Alcohol Service Certified (rserving.com or equivalent)PHYSICAL REQUIREMENTS Seeing and hearing: read documents, computer screen, answer phones, communicate in person 75-100%Standing and walking 50-100%Lift 0 – 25 Pounds 50-75%Climbing, stooping, squatting and kneeling 0-25%Dexterity: utilizing phone, typing, and writing 0-50%Lift in excess of 25 pounds 0-24% Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice. Salary: USD 72000 - 108000 per year