About the Role
## Overview
This position is responsible for selling and promoting the products and services of the Suncadia Golf Courses in the most professional manner. You'll provide the highest level of customer service to ensure all members and their guests have an unforgettable golfing experience at Suncadia.
• *Salary Range: $22/hour - $25/hour + commission/incentive opportunities**
## Why Join Our Team?
At Suncadia, we're inspired year-round by the natural beauty and welcoming spirit of the Cascades. Every season calls for a team of engaged, attentive ambassadors who create meaningful experiences that spark connection, adventure, and a true sense of belonging for our residents, guests, and community. If you're ready for a role where every day offers something new and rewarding, this is your place. Find your nature with us and who knows, you may just discover a home for your career.
## What You'll Do
You'll handle counter activities including collection of fees, checking in group and individual tee times, maintenance and cleaning of carts, tournaments, teaching, driving range, and selling golf equipment and merchandise. You'll supervise outside services and range attendants, ensuring that they are following and meeting their job expectations while providing continuing outside service education.
Proper collection of golf fees, accounting practices, and daily record keeping will be part of your daily responsibilities. You'll assist with merchandising, display, and cleanliness of the golf shop on a daily basis, and help conduct and coordinate group golf outings by providing all necessary services, supplies, equipment, and information.
Managing the department budget is essential—you'll maintain accurate accounting of cash, charges, and daily reports. Conduct weekly inventory audits and track all statistical information as required for future references. You're responsible for enforcing company golf course policies and procedures including pace of play, dress code, and number of players.
You'll attend all required training programs, represent the Company at community activities, promotional functions, section Pro
- Members, and PGA sectional seminars and functions. Compliance with all Company policies, procedures, and safety regulations is expected, along with knowledge of proper emergency procedures. Maintain Company grooming and uniform standards, and be familiar with Suncadia, Tumble Creek, and their various outlets and activities so you can positively respond to member and guest inquiries.
## What We're Looking For
You must be a PGA member or in the PGA apprentice program. PGA Apprentice status with teaching experience is preferred. A current US Driver's license is required.
Excellent communication skills and the ability to work effectively in high-impact customer situations are essential. You'll need basic management, bookkeeping, and teaching skills. Excellent service skills including telephone etiquette and ability to work with the public are important, along with the ability to handle cash register and associated transactions with accuracy.
You must be able to work flexible hours and days including weekends, holidays, and variable shift times.
## Benefits & Perks
Full-time employees are eligible for medical, dental, vision, and 401(k) with a company match. Enjoy free golf, discounts on resort retail and food & beverage. Full-time team members are eligible for 2 weeks of PTO and holiday pay in their first year. Experience destinations around the country with team member hotel discounts. We offer opportunities for internal career growth and expansion, monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament.
## About Suncadia
Nestled on the sunny side of the Cascades, Suncadia's 6,000-acre mountain resort community offers year-round opportunities to explore, unwind, and connect. With lodging options ranging from an intimate Inn to a classic Northwest lodge and private vacation homes, and with Tumble Creek providing an elevated club lifestyle, Suncadia fosters a true sense of place. Offering 40+ miles of trails, championship golf, a luxury spa, inspired dining, and direct access to the Wenatchee National Forest, at Suncadia adventure and belonging naturally come together.