Golf Course Ranger

Position Overview: The Golf Course Ambassador ensures a smooth pace of play and an enjoyable experience for all golfers. This customer-facing role requires a strong knowledge of golf etiquette, excellent communication skills, and a professional demeaner. The Ranger acts as a liaison between players and course management, promoting safety, enforcing course policies, and assisting guests as needed. This role requires a strong commitment to customer service, with an emphasis on creating a welcoming, professional, and enjoyable experience for all guests. The ideal candidate is friendly, proactive, and able to respond to guest needs efficiently while supporting overall course operations. ___________________________________________________________________________ Duties & Essential Functions: Monitor and maintain appropriate pace of play throughout the course. Engage with golfers to provide course information and uphold etiquette standards. Enforce all course rules and policies in a courteous and consistent manner. Communicate pace-of-play updates and group locations to the golf shop. Identify and report any course maintenance issues (e.g., hazards, debris, signage) to the superintendent. Assist players with minor needs, such as locating lost clubs, providing directions, or miscellaneous information. Use radio communication to stay in contact with golf operations staff. Ensure proper spacing between groups and mitigate any backups or delays. Foster a welcoming and positive environment for all guests and staff. Maintain professional appearance and adhere to uniform standards. Participate in employee orientation and required safety trainings. Report guest concerns or complaints promptly to the manager on duty. Perform other duties as assigned by the supervisor. Qualifications: In-depth understanding of golf rules, etiquette, and course operations. Strong interpersonal and customer service skills. Ability to remain calm and courteous in stressful or confrontational situations. Physical capability to operate a golf cart. Prior experience in golf course operations or customer service preferred. Positive attitude and strong interpersonal skills. Ability to multitask and work effectively in a fast-paced environment. Ability to lift up to 40 lbs and perform physical tasks, including bending and sitting for extended periods. Ability to work outdoors in varying weather conditions, including heat. Valid driver’s license required.