Golf Operations - Guest Services Associate

Golf Operations & Guest Services Associate Provide optimal customer service and hospitality to Erin Hills Guests. Attempt to anticipate and fulfill guest needs in a variety of responsibilities as assigned which may include Bag Drop, Valet, Practice Facility, Locker Room and/or Houseman Service. All by enhancing our customers' satisfaction and incorporating the Erin Hills Mission Statement goals. Greeting all overnight guests - assisting with luggage and valet service.

Greeting all golfing guests - assisting with golf bags, caddies, directions & parking.

Managing the Practice facility and the Drumlin putting course.

Moving & tracking luggage for overnight guests – arriving and departing.

Stocking and maintenance of the locker rooms on property.

Preparing guests luggage, golf clubs, and vehicles for departure.

All other tasks defined in golf operations handbook and by MOD.

Will be expected to have a clean appearance while on property, including uniform.

Position requires ability to stand/walk for extended periods of time.

Prior experience in the golf or club industry is preferred.

Be able to lift up to 50 lbs. on a daily basis.

Reports to Director of Golf & Lodging

Guest Services Manager