OUTSIDE GOLF SUPERVISOR

Job Title Outside Operations Supervisor Level Experienced Job Location Boca Woods Country Club - Boca Raton, FL Position Type Full Time Education Level Undisclosed Job Shift Any Job Categories Hospitality Position Summary: Responsible for all outside operations and management protocols set forward by the Director of Golf. Supervises all personnel in operation of club-owned carts, procedures, member services, driving range, and all outside operations. This individual will be responsible for setting the example of outstanding member services and procedures that will be in accordance with the Director of Golf. Responsibilities: Supervise and direct all outside team members in member services under guidelines set forth by Director of Golf. Responsible for scheduling, training, and supervision of all outside/cart attendant personnel. Supervision of daily setup of all practice facilities to club standards. Responsible for all club-owned and member-owned/club stored golf carts. Responsible for cleanliness in cart barn, driving range, bag room, and all surrounding areas adhering to club standards. Requirements: High School, College Education (Bachelor’s degree) Registered Level 1 or 2 PGA Associatea Experience in high end country club environment is a plus. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel objects, tools, or controls, talk or hear, taste or smell. The employee is frequently required to walk. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles and is frequently exposed to extreme cold and extreme heat. The noise level in the work environment is usually loud. Compensation: Salary is commensurate with experience. This is a full-time position eligible for full benefit package such as: Medical Insurance Dental Insurance Vision Insurance Company Paid Life Insurance Supplemental Life Insurance 401(k) Retirement Savings Plan with Company Match Vacation Time Paid Sick/Personal Time Off Holiday Pay Boca Woods Country Club believes in a culture where the following and practiced and lived by daily. Creates a feeling of overall Hospitality, Warmth and Energy through interactions with Members and Staff. Responsible for genuine hospitality to all Members and guests, that compliments the service-centric culture of the Club. Maintains high visibility, regularly communicating and interfacing with Members, both in person and through structured written communications. Is a “Steward of the Brand,” ensuring the intention of the Mission, Vision and Guiding Principles for the Club is understood through actions, practices, processes and through discussions. Takes a “Coaching and teaching” approach to team member development and directs corrective action procedures as necessary. Responsible for hiring, coaching, disciplinary action, and ensuring proper documentation is completed. Focused on continued development of a culture in which all staff are committed creating “wow” moments for Members and guests. Works closely with Club partnerships and approved consultants to ensure successful recruitment, retention and performance of the team members who represent the Organization. Greets guests and maintains a visible and approachable presence throughout the operation. Responds to Member/guest complaints and promptly addresses their concerns. Holds and attends regular team meetings for reports, developing alignment across all areas of responsibility. As a “Team Player” of