General Manager, Ridgemont Country Club PGA of America Drive Your Search Harness the Power of the PGA of America
BoardRoom magazine · Rochester, NY
Posted 1 day ago
External listing
About the Role
ABOUT RIDGEMONT COUNTRY CLUB
Rochester, NY | The evolution and the NEW ERA era of Ridgemont Country Club
The western New York area has seen tremendous growth beginning in the 1900’s, with the industrial revolution and the need for manufacturing facilities. Ridgemont CC was founded in 1928, in the same time frame that the Eastman Kodak company, and its manufacturing based operation, exploded in growth, to nearly 70,000 employees.
A group of visionary real estate developers established our golf course, to primarily serve the needs of Kodak managers and employees, since the club’s location was virtually surrounded by the huge growth of Kodak’s operations. We became an icon within the area, as the sole private golf country club attraction in northwest Rochester.
Technology advancements unfortunately led to the significant downsizing of Kodak jobs and the economy of the area. Ultimately RCC was also faced with tremendous pressures to retain its membership security, since so many members were simultaneously employees of EK.
In May of 2013, a proposal was submitted to RCC’s Board of Governors by a 25 year member, with a unique vision to re-market the image of the club. The members voted, and endorsed by the Board of Governor’s, the offer for the sale of all the assets of the Country Club was accepted. Jim Cucinelli’s proposal would relieve all the certificate holding members of any and all financial obligations related to the assets. In addition, he made a commitment to many needed improvements and renovations sorely needed to insure a secure future of the club.
Since then, continual changes for improvement has been our mission, the membership roll is strong and supportive. Ridgemont is now a unique, vibrant club offering tremendous value and experience for our members and the community.
CLUB DETAILS
Facility: Single Private Owner
Course Access: Private
Number of Holes: 18
Total Annual Rounds: 27,500
Annual Revenue: $2,800,000
Number of Carts: 52
Members (Golf/Social): 260/150
Primary Golf Season: April – October
Caddie Program: No
Practice Range: Yes
Short Game Area: Yes
Number of Staff Managed: 50
POSITION OVERVIEW
Title: General Manager
Reports to: Ownership
Supervises: F&B Operation
Position Description: Ridgemont Country Club is seeking an experienced, dynamic, and vision-driven General Manager to lead overall operations, hospitality, and sales growth for our premier privately owned facility. Reporting directly to Ownership, the General Manager serves as the operational executive responsible for driving food, beverage, sales, and overall service excellence across the property.
This leadership role requires an executive with a strong operational background, acute financial acumen, and a high-touch approach to member service. The primary mandate for this role is to elevate the Food and Beverage experience across all venues—delivering exceptional service standards, refined member experiences, and superior culinary quality, while maintaining sound financial health and operational oversight.
ESSENTIAL JOB FUNCTIONS
Food & Beverage Service Elevation
F&B Operation lease ends 12/31/2026 and will be taken over by the club. The General Manager will be responsible for the F&B OperationTransform and elevate overall service delivery across all food and beverage outlets to ensure a white-glove, member-centric dining experience.Establish, implement, and enforce continuous training programs for front-of-house staff, focusing on modern service techniques, detailed product knowledge, and personalized hospitality.Maintain a highly visible presence on the dining room floor during peak hours to engage directly with members, gather immediate feedback, and ensure consistent execution.Executive Leadership & Strategic Operations
Oversee daily operations of all club facilities, including the Grill Room, Bar, Main Kitchen, Banquet Facilities, 9 1⁄2 Grill, and Sales Operations.Establish standard operating procedures, policies, and service benchmarks that ensure operational efficiency and standard-setting member experiences.Work closely with Ownership to align daily execution with the club’s broader mission, brand reputation, and long-term strategic goals.Promote a positive, high-performing culture rooted in hospitality, teamwork, and operational excellence.Member Experience & Engagement
Act as the visible, approachable leader of the hospitality team, building strong relationships with members and proactively addressing feedback.Deliver a personalized, high-touch hospitality experience that meets and exceeds private club standards.Oversee member programming, social activities, and special dining events to drive overall club utilization and member satisfaction.Financial Management & Performance
Formulate, manage, and execute annual operational budgets for food, beverage, and sales departments.Monitor key performance metrics, control labor and inventory costs, and execute strategic plans to optimize profit margins without sacrificing quality.Collaborate with the Office Manager, Membership Chairman and the Advisory Team to establish, track, and analyze annual event marketing, sales budgets, and ROI strategies.Sales & Marketing Supervision
Direct the Sales Department in developing strategies to secure private events, golf tournaments, weddings, and corporate outings.Ensure the club maintains an effective digital presence, including website optimization, marketing strategies, and consistent engagement across social media channels.Conduct weekly sales pipeline reviews and strategy updates with departmental leads.Culinary Quality & Beverage OperationsPartner directly with the Chef and Kitchen/Floor staff to ensure exceptional culinary quality, seasonal menu innovation, and standard-setting presentation.Manage wine, spirits, and beverage programs, including purchasing, vendor relations, inventory controls, pricing, and curated member tastings.Maintain complete compliance with all local health, sanitation, safety, and liquor control regulations.EXPERIENCE AND QUALIFICATIONS
Including, but not limited to, the following:
PGA or CMAA Certification: PGA Member (Class A) or Certified Club Manager (CCM) preferred, with a strong emphasis on food and beverage leadership.F&B Leadership Experience: Progressive leadership experience within private country clubs, luxury hospitality, or resort environments, with a proven track record of elevating Food and Beverage operations.Start-Up / Lease Transition Experience: Experience in opening new F&B outlets, taking over third-party operations, or managing facility concept launches.Team Building & Recruitment: Track record of hiring, onboarding, and retaining both Back-of-House ( Chef, kitchen staff) and Front-of-House leadership and hourly staff.Financial Management & P&L Mastery: Demonstrated ability to control prime costs, engineer menus for profitability, and build start-up operating budgets.Vendor & Supply Chain Negotiation: Strong local network and experience negotiating distributor contracts (broadline food, liquor, beer, wine, POS systems, smallwares).Golf Alignment & Turn Operations: Deep understanding of golfer flow, tournament catering, turn-house efficiency, and balancing fast-casual golfer service with sit-down dining.Tech & POS Integration: Hands-on experience implementing modern club/restaurant POS systems, inventory management software, and scheduling tools.Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. Certified Club Manager (CCM) designation is a plus.Requires a flexible schedule, including nights, weekends, and holidays tailored to club events, peak seasonal demands, and operational needs.Fast-paced, high-touch hospitality environment requiring regular member and guest engagement.COMPENSATION AND BENEFITS
The club will provide a compensation and benefits package commensurate with experience and qualifications. This includes but is not limited to:
Base Salary: $105,000 – $115,000 per year.Incentive Compensation: Performance bonus potential up to 20% of annual base salary.Health Insurance: Comprehensive coverage provided.Paid Time Off: Paid time off package included.Privileges: Club privileges included.APPLICATION INSTRUCTIONS
All applications MUST be submitted through the PGA of America’s Career Services Department as described below.
Resume deadline is October 10th, 2026 at 11:59 pm Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Ridgemont Country Club, General Manager
Please address all correspondence to – Mr. Jim Cucinelli | Owner | Ridgemont Country Club