Food & Beverage Manager

About the position

The Club at ArrowCreek, located in Reno, NV, is pleased to announce an excellent career opportunity for a Full-Time Food & Beverage Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Responsibilities

Lead daily front-of-house operations and ensure all assigned venues are fully staffed, stocked, clean, organized, and ready for service.Maintain a visible floor presence, support front-line staff, engage members and guests, and resolve service concerns promptly and professionally.Interview, hire, orient, train, coach, schedule, evaluate, recognize, and, when necessary, discipline associates in accordance with Club standards and policies.Establish clear service expectations and hold staff accountable for presentation, side work, sanitation, opening and closing procedures, and overall service execution.Monitor business levels and adjust staffing, scheduling, labor, productivity, and operating expenses in relation to the annual budget.Manage beverage and front-of-house supplies, including ordering, par levels, stocking, requisitions, inventory controls, and month-end inventory.Support the Club’s wine and beverage programs, including balanced product offerings, beverage inventory, and wine, beer, and spirits events.Coordinate menu planning, product pricing, and special offerings with the Executive Chef and Director of Food & Beverage as assigned.Maintain regular communication with Golf leadership and the Golf Tournament Coordinator to support tournaments and group events.Inspect F&B facilities and equipment regularly; identify maintenance, repair, cleanliness, or safety needs and follow through appropriately.Ensure food safety, sanitation, alcohol-service, and safe-work standards are consistently followed.Provide management coverage as needed and respond to phone calls, text messages, and emails in a timely and professional manner.Perform other duties as assigned.Manage payroll for Tony’s, BeeBee’s, Drift & Dwell, Beverage Cart, and Grab & Go.Manage scheduling for Tony’s, BeeBee’s, and Drift & Dwell.Lead the beverage program, including menu development, weekly ordering, product selection, pricing, par levels, and monthly beverage inventory.Develop beverage offerings and pairings for restaurants, special events, holidays, wine dinners, Pub Club, and other Club programming.Provide floor management and management coverage across Food & Beverage outlets as assigned.Coordinate cabana rental Food & Beverage needs, including pre-sale opportunities, pre-orders, REOs, and staff communication.Coordinate large-party restaurant reservations, including limited menus, pre-orders, REOs, and communication necessary for successful execution.Coordinate weekly Food & Beverage communications, including features, wine information, special-event information, and newsletter content.Shared responsibility with Henry to plan and execute member events that involve Food and Beverage including booking of vendors for live music, DJ Trivia, etc.Requirements

High school diploma or GED required.Three to five years of experience managing high-volume dining, preferably in a private club or comparable hospitality environment.ServSafe Food Safety and Sanitation Training.Alcohol Awareness Training.Strong leadership, communication, organization, service-recovery, and member-relations skills.Working knowledge of Microsoft Office applications and point-of-sale systems.Ability to communicate effectively with members, guests, associates, and Club leadership.Must meet state age requirements for handling alcoholic beverages.Benefits

Healthcare Benefits – Medical, Dental, and Vision coverageRetirement Benefits – 401(k) with employer match (19 years of age and older)Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria