About the Role
About the Role Our client, a premier luxury resort and golf destination located in **Miami, Florida**, is seeking a seasoned and dynamic Director of Golf Operations. This executive-level position is responsible for the overall management and strategic direction of all golf-related activities, ensuring an exceptional experience for members and guests. The ideal candidate will have extensive experience in high-end golf course management, a keen understanding of agronomy, member relations, and the ability to drive revenue growth. You will oversee golf operations, including the pro shop, club services, tournament management, and golf instruction programs, while maintaining the highest standards of service and facility excellence. This role demands strong leadership skills, a passion for the game of golf, and a commitment to creating a world-class golfing environment in one of the most vibrant cities in the US. Key Responsibilities Oversee all aspects of golf operations, including daily play, club services, bag storage, and practice facilities. Manage and lead the golf professional staff, including Head Golf Professionals, Assistant Professionals, and outside services teams. Develop and implement strategic plans to enhance member and guest satisfaction and loyalty. Oversee the management of golf tournaments, events, and outings from planning to execution. Manage the golf shop inventory, merchandising, and sales, ensuring profitability and adherence to brand standards. Collaborate with the Director of Agronomy to ensure the course is maintained to the highest standards of playability and presentation. Develop and manage the annual golf operations budget, seeking opportunities for revenue enhancement and cost control. Implement and enforce club policies and procedures related to golf operations. Ensure a welcoming and professional atmosphere for all golfers, fostering a positive club culture. Develop and market golf instruction and player development programs. Requirements Bachelor's degree in Hospitality Management, Business Administration, Golf Course Management, or a related field. Minimum of 8 years of progressive experience in golf operations management, preferably in a luxury resort or private club setting. PGA Class A Professional certification is highly desirable. Proven experience in financial management, budgeting, and forecasting for golf operations. Strong leadership, team management, and interpersonal skills. Excellent customer service and communication abilities. Knowledge of golf course agronomy and maintenance practices. Experience with golf operations software (e.g., Jonas, Lightspeed, ForeTees). Demonstrated success in event management and player development programs. A passion for golf and a commitment to upholding the highest standards of the game. Experience working in the **Miami, Florida** area is an advantage. Benefits Highly competitive salary commensurate with experience. Performance-based bonus structure. Comprehensive health, dental, and vision insurance. Paid time off and vacation days. Retirement savings plan. Access to golf course and resort amenities. Professional development opportunities and educational support. Employee discounts on food, beverage, and merchandise. Opportunity to work at a prestigious golf destination.