General Manager, Pittsburgh Golf Club

The Pittsburgh Golf Club | Pittsburgh, Pennsylvania General Manager Target Start Date: September 2026, with the ability to start sooner. About the Club The Pittsburgh Golf Club, founded in 1896 and located in Pittsburgh’s Squirrel Hill neighborhood, is one of the city’s longstanding family clubs with deep historic roots. Originally established as the Shady Side Golf Club, it was renamed The Pittsburgh Golf Club in 1897. The Club was formed to promote the emerging game of golf and operated a nine-hole course known as the “Schenley links” before transitioning away from golf operations in 1912 while retaining its historic identity. Founded by prominent Pittsburgh figures including Andrew Mellon, Henry Clay Frick, and Philander C. Knox, the Club has long served as a social setting designed to reflect the comfort and familiarity of home. Over time, the clubhouse has been restored and updated while maintaining its intimate scale and traditional character, fostering a strong sense of continuity across generations of members. Today, the Club offers year-round recreational, athletic, and social amenities. Tennis, squash, fitness, aquatics, and dining programs support a vibrant membership experience for families and individuals of all ages. The Club continues to serve as a central gathering place in Pittsburgh’s East End, blending tradition with evolving member expectations as it prepares for significant future renovation. The Club at a Glance Total Members: 680 (528 Resident) Gross Revenues: $6.0 million Annual Dues Revenue: $2.8 million Food & Beverage Revenue: $2.1 million Employees: 30 full-time / 120 seasonal 40,000 sq. ft. clubhouse Indoor and outdoor tennis courts Squash courts (international singles and doubles) Fitness center Aquatics complex with poolside dining and full kitchen in the near future Multiple dining venues and event spaces About the Position The General Manager serves as the Club’s chief executive, responsible for executing the Board’s vision and delivering an exceptional member and guest experience through outstanding facilities, programs, and services. This role provides strategic and operational leadership across all areas of the Club while ensuring alignment with its traditions, culture, and long-term objectives. What You’ll Do Act as custodian of the Club’s culture, history, and traditions while maintaining strong visibility and engagement with members. Further develop and ultimately oversee ~$17M in capital projects, including an extensive aquatics complex renovation planned for 2027. Ensure consistently high-quality, anticipatory service across all departments and member touchpoints. Lead the design and delivery of food and beverage offerings, athletic and social programming, and family-focused events. Inspire, motivate, and mentor staff while building a cohesive, service-oriented management team. Oversee HR functions including recruitment, training, performance management, and succession planning. Direct all daily operations, ensuring alignment with Board goals and member expectations. Develop and execute membership growth and retention strategies aligned with long-term objectives. Maintain the Club’s facilities and physical plant to high standards. Oversee contracts, vendors, regulatory compliance, insurance, and risk management. Collaborate with the Board and committees on strategic planning, policy development, and operations. Implement Standard Operating Procedures and leverage data, surveys, and benchmarking to guide decisions. Lead financial management, including budgeting, reporting, cost controls, and financial performance monitoring. Create and execute communication strategies to engage members, staff, and the community. What You’ll Bring 10+ years of progressively responsible private club or hospitality management experience, including senior leadership experience. Demonstrated success overseeing complex operations, including racquets and dining facilities. Proven financial acumen in budgeting, forecasting, and capital planning. Experience managing capital improvement projects and maintaining operations during construction. Track record of recruiting, training, and developing high-performing teams. Strong food and beverage expertise with success enhancing dining experiences. Experience using surveys, dashboards, and performance metrics to drive decisions. Ability to build and lead team-focused, consistent service excellence. Strong communication and member engagement skills Experience working effectively with boards and committees in a member-owned environment. Ability to balance tradition with the adoption of appropriate technologies. Bachelor’s degree preferred; professional certifications such as CCM, CCE, or CHA strongly desired. Apply for This Position Interested candidates should complete the online candidate profile form and submit a compelling cover letter and resume for consideration to DENEHY Club Thinking Partners at http://denehyctp.com/apply-for-a-position/. If you have any questions or to recommend a candidate, please contact Karen Alexander at karen@denehyctp.com