Administrative & Member Communications Coordinator

Job Overview Eastpointe Country Club is seeking an organized, creative, and service-oriented Administrative & Member Communications Coordinator to support daily administrative operations while serving as a key resource for member communications, digital content, and employee onboarding. This position works closely with department directors, Human Resources, Accounting, and club leadership to ensure exceptional service for both members and employees. The ideal candidate is highly organized, detail-oriented, enjoys working with people, and has strong communication, graphic design, and administrative skills. Responsibilities include coordinating employee onboarding, creating member communications, managing digital content, supporting club activities, and providing administrative assistance across multiple departments. Responsibilities · Administrative & Human Resources Support · Serve as the liaison between department directors and the club's HR provider. · Coordinate new hire onboarding and onboarding documentation. · Complete and verify I-9 employment eligibility forms. · Schedule and monitor background checks and drug screenings. · Track onboarding progress and communicate updates to department managers. · Assist employees with benefits and insurance questions. · Prepare onboarding and payroll reports for Accounting. · Maintain employee files and onboarding records. · Assist with employment verification requests and other HR administrative tasks. · Create and maintain employee onboarding materials and guidelines. Member Communications · Create flyers, signage, digital graphics, and promotional materials for dining, golf, tennis, fitness, social events, and club activities. · Coordinate communication approvals with multiple departments. · Prepare weekly member emails, event reminders, dining specials, announcements, and member notices. · Develop welcome packets and member information materials. · Maintain branding consistency across all member communications. · Manage member email subscription preferences. · Assist members with website access, password resets, and online account support. Member Programs & Club Activities · Serve as staff liaison for member interest groups and club activities. · Coordinate logistics for virtual meetings and club programs. · Assist with scheduling, communication, and support for member events and activities. Website & Digital Content · Update the club website with weekly menus, dining specials, event information, and announcements. · Maintain event calendars and registration information. · Ensure online content remains accurate and current. Print & Display Management · Maintain content on clubhouse television displays. · Print and distribute flyers and promotional materials throughout the club. · Produce printed collateral for club dining and special events. Administrative & Operational Support · Help coordinate Zoom meetings and virtual communications. · Provide exceptional service to members by assisting with administrative requests as needed. Qualifications · Associate's or Bachelor's degree preferred, or equivalent work experience. · 2+ years of administrative, communications, marketing, HR, or hospitality experience preferred. · Excellent written and verbal communication skills. · Strong organizational and time management abilities. · Proficiency with Microsoft Office Suite. · Experience with Canva, Adobe Creative Suite, or similar graphic design software preferred. · Experience updating websites and digital content management systems preferred. · Ability to manage multiple projects while meeting deadlines. · Friendly, professional, and member-focused attitude. · Ability to maintain confidentiality and handle sensitive information with discretion. Preferred Experience · Private club, hospitality, country club, resort, or customer service experience. · Graphic design and email marketing. · Website content management. · HR onboarding or administrative support. · Event coordination. Benefits Eastpointe Country Club offers a competitive salary, comprehensive benefits package, paid time off, and the opportunity to work in a collaborative, member-focused environment. Equal Opportunity Employer Eastpointe Country Club is an Equal Opportunity Employer and values diversity in the workplace.. Pay: $25.00 - $28.00 per hour Benefits 401(k) Dental insurance Health insurance Life insurance<