Courts Professional

Pinetop Country Club, located in Pinetop, AZ, is pleased to announce an excellent career opportunity for a full-time Courts Professional! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Role Type: Seasonal (Position will last 6 months or less) General Purpose The Courts Professional assists the General Manager or direct supervisor in managing the facility's day-to-day Tennis, pickleball and bocce ball operations. The position supervises and manages total tennis, pickleball and bocce ball operations, including special events and tournaments, without the General Manager. All work duties shall be performed with a commitment to the highest level of customer service and complete customer satisfaction. Essential Duties and Responsibilities

Teaching Lessons (Pickleball, Tennis and Bocce Ball)

Teach private and group lessons as assigned in accordance with club policies.

Effectively communicate and demonstrate proper techniques, such as grip, stroke production, serve, footwork and rules.

Conduct instruction in accordance with the Club's standardized methods and strategies.

Perform necessary administrative tasks, such as attendance taking, returning messages, and general correspondence with patrons and co-workers.

Discretely work through differences with fellow teaching professionals to avoid distractions on the court or in front of clientele.

Arrive in time to start lessons punctually and allow enough time to complete the lesson and clean up as scheduled.

Operate summer camp programming.

Administration and Budget

Assist with the planning and implementing tennis, pickleball and bocce ball programs, classes, levels, training, tournaments, and special events.

Assist managerial preparation for and facilitation of seasonal registration.

Manage the proper placement of students in class levels based on skill level.

Provide recommendations for the club’s summer programming.

Complete timesheet daily by accurately inputting privates/groups/drop-in and administrative hours.

Secure substitute teaching professionals when unable to fulfill commitments.

Keep accurate attendance records and update master lists.

Maintain a neat and clean facility, including ball pickup and proper equipment storage after every shift.

Maintain list of client names for private lessons.

Participate and contribute to periodic staff meetings and professional development training.

Assist with staff hiring, training, and evaluating.

Communication Recruit participants for programming.

Keep administrative staff apprised of any key issues, class assignment changes, and other significant developments in a timely fashion.

Solicit feedback and actively listen to others. Make recommendations for improvements and efficiencies. Provide excellent customer service to both internal and external customers.

Conduct all work safely, including using personal protective equipment and safety devices as required. Identify and report any safety hazards.

Attend all club required training.

Supervisory Responsibilities This position does not have supervisory responsibilities. Qualifications Education and/or Experience: Minimum high school graduate or equivalent. Ability to play and teach pickleball, tennis and bocce ball and understand rules for pickleball, tennis and bocce ball. Computer Skills: To perform this job successfully, an individual should have knowledge of Database, Internet, and Word Processing software. Certificates, Licenses, Registrations

Must be certified or able to obtain within six months of employment: Certification with the International Pickleball Teaching Professional Association "Level 1" Certification and have a minimum of 1 year of teaching experience with various ability levels. Additional tennis teaching experience is welcomed.

Must have International Pickleball Teaching Professional Association (IPTPA) certification. Certification with the Professional Tennis Registry "Professional Level" Certification or with the United States Professional Tennis Association "Professional 1 Level" Certification is also preferred.

Valid Driver's License American Red Cross CPR/AED Certification preferred. Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

Healthcare Benefits – Medical (if determined by the ACA measurement) Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion. About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.

Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.