General Manager, Youche Country Club

About Youche Country Club

Crown Point, IN | Founded in 1928, Youche Country Club is a private, member-focused country club serving Crown Point and Northwest Indiana. The Club offers golf, dining, swimming, social activities, family programming, and special events in an environment centered on camaraderie, service, and community. The General Manager serves as the Club’s senior operating leader and is responsible for ensuring every aspect of operations supports Youche Country Club’s Mission and advances its Vision.

Vision Statement

To be the best family-oriented, private golf and country club in Northwest Indiana.

Mission Statement

To provide an inclusive, caring country club lifestyle with great camaraderie, a high-quality golf course, exceptional service and first-class amenities on and off the course for our membership, families and guests throughout the year.

CLUB DETAILS

Facility: Member-Equity

Course Access: Private

Number of Holes: 18

Total Annual Rounds: 21,000

Number of Carts: 50

Members: 339

Primary Golf Season: March-November

Caddie Program: No

Practice Range: Yes

Short Game Area: Yes

Position Overview

Title: General Manager

Reports to: Board of Directors

Supervises: All Staff

Position Description: Youche Country Club is seeking an experienced, highly engaged General Manager to provide leadership for all aspects of Club operations. Reporting to the Board of Directors, the General Manager is responsible for translating the Club’s Mission, Vision, strategic priorities, and Board-approved policies into effective day-to-day operations and measurable results.

The General Manager will lead the Club with a focus on five fundamental priorities:

Member Experience | Financial Sustainability | Operational Excellence | Staff Leadership | Long-Term Stewardship

The successful candidate will be a visible and approachable leader who embraces Youche’s family-oriented culture, understands private-club hospitality, and can balance exceptional member service with disciplined financial and operational management.

Essential Job Functions

Mission, Vision & Strategic Leadership

Lead Club operations in a manner consistent with Youche Country Club’s Mission and Vision. Translate Board-approved strategic priorities into measurable goals and departmental action plans. Ensure operational decisions support Youche’s objective of being the best family-oriented private golf and country club in Northwest Indiana.

Preserve the traditions, camaraderie, and culture that distinguish Youche while continuously identifying opportunities for improvement. Develop recommendations for the Board regarding the Club’s long-term operational, financial, membership, facility, and capital needs. Establish annual departmental objectives and hold Club leadership accountable for achieving them.

Member & Family Experience

Maintain a highly visible and approachable presence throughout the Club. Develop strong relationships with members and understand their expectations and concerns.Foster the inclusive, caring, family-oriented environment established in the Club’s Mission. Establish and maintain exceptional service standards across all departments. Proactively seek and respond to member feedback. Ensure members, families, and guests consistently receive a welcoming and professional experience. Develop programming and experiences that encourage year-round member participation and strengthen Club camaraderie.

Financial Management

Develop annual operating and capital budgets in collaboration with the Board, Finance Committee, and department leaders. Operate the Club within Board-approved budgets and established financial targets. Monitor revenue, expenses, labor, food and beverage costs, departmental performance, and cash flow. Provide timely, accurate, and understandable financial and operational reporting to the Board.

Identify opportunities to increase revenue, improve operating efficiency, and appropriately control expenses. Establish financial accountability among department leaders. Balance fiscal responsibility with maintaining the service, facilities, and experiences expected by the membership. Maintain appropriate financial controls and operating procedures.

Staff Leadership & Culture

Recruit, develop, supervise, and retain a professional management team and Club staff. Create a service culture consistent with Youche’s Mission and expectations. Establish clear responsibilities, performance expectations, and accountability for department leaders. Conduct regular management meetings and employee performance reviews. Develop appropriate staffing plans based on seasonal and operational requirements.

Promote teamwork and communication across Club departments. Develop future leaders and succession plans for key positions. Ensure employees understand how their individual roles contribute to the overall member experience.

Golf Operations & Course Experience

Work closely with the Golf Professional and Golf Course Superintendent to maintain the high-quality golf experience identified in the Club’s Mission. Support golf programming, tournaments, leagues, outings, and member events. Facilitate effective coordination among golf operations, grounds, clubhouse, food and beverage, and administration.

Monitor member feedback regarding the golf experience.Support appropriate long-range planning for golf course infrastructure, equipment, and improvements. Ensure golf operations appropriately serve players of varying ages, abilities, and levels of participation.

Food & Beverage / Clubhouse Operations

Provide leadership and oversight of dining, bar, banquet, event, and clubhouse operations. Maintain high standards for food quality, service, cleanliness, presentation, and hospitality. Monitor food and beverage revenue, labor, food costs, inventory, margins, and member utilization. Develop dining experiences and programming that encourage members and families to use the Club throughout the year. Ensure private events and Club functions are professionally planned and executed.

Membership Growth, Engagement & Retention

Work with the Board and appropriate committees to develop strategies for membership recruitment, engagement, and retention. Monitor membership levels, resignations, demographics, utilization, and member feedback. Ensure prospective members receive a professional and welcoming introduction to Youche Country Club. Strengthen the value proposition of Youche membership. Develop initiatives that encourage participation across membership categories, age groups, and generations. Support the long-term development of the next generation of Youche members.

Board Governance & Communication

Serve as the primary operational liaison between Club management and the Board of Directors. Attend Board and appropriate committee meetings. Provide concise, accurate, and timely financial and operational reports. Implement Board-approved policies, budgets, strategic initiatives, and capital plans. Provide professional recommendations supported by financial and operational data.

Maintain an appropriate distinction between Board governance and management’s responsibility for day-to-day Club operations. Promptly communicate significant operational, financial, personnel, safety, legal, or member issues to the Board.

Facilities, Amenities & Capital Planning

Ensure Club facilities and amenities consistently meet standards appropriate for a first-class private country club. Oversee the maintenance, appearance, security, and operation of Club facilities. Develop preventative maintenance programs and long-range facility recommendations. Coordinate Board-approved capital improvements and major repairs. Protect the Club’s physical assets through appropriate maintenance and planning.

Ensure compliance with applicable health, safety, liquor, employment, insurance, and regulatory requirements. Maintain appropriate emergency and risk-management procedures.

Performance Expectations

The General Manager’s performance will be evaluated against measurable annual objectives established with the Board of Directors, including:

Progress toward the Club’s Mission and VisionMember satisfaction and engagement Membership retention and growthOperating performance versus budget Revenue growth and expense management Food and beverage financial performanceLabor management and productivityStaff retention, development, and accountabilityGolf course quality and member satisfactionClubhouse and facility standardsMember and family participationYear-round Club utilizationTimeliness and accuracy of financial and operational reportingCapital project executionAchievement of Board-approved strategic initiatives

Experience And Qualifications

Including, but not limited to, the following:

Significant leadership experience in a private country club, golf club, hospitality organization, resort, or comparable member-service environment. Demonstrated experience managing a multi-department operation. Strong financial and budgeting skills with the ability to understand and manage a Club profit-and-loss statement. Proven experience recruiting, managing, developing, and holding employees accountable.

Excellent interpersonal, written, and verbal communication skills. Strong organizational, analytical, and problem-solving abilities.Experience working with a Board of Directors or similar governance structure preferred. Knowledge of private-club operations, food and beverage management, golf operations, membership development, and hospitality best practices.

Bachelor’s degree in hospitality, business administration, club management, or a related field preferred. CCM or other relevant professional certification desirable but not required.

Leadership Profile

Youche Country Club Seeks a General Manager Who Is

Member & Family Focused — Understands that members and their families are at the center of the Club’s Mission.Visible & Approachable — Regularly interacts with members and employees and understands what is happening throughout the Club.Service Driven — Establishes high standards and creates a culture in which exceptional service is expected throughout the organization.Accountable — Establishes expectations, measures results, and takes ownership of performance.Financially Disciplined — Protects the Club’s resources and understands that financial sustainability is essential to fulfilling the Club’s Mission.Communicative — Communicates clearly and proactively with members, employees, department leaders, committees, and the Board.Proactive — Identifies challenges early and brings solutions and recommendations rather than simply reporting problems.Collaborative — Works effectively with the Board while maintaining responsibility and accountability for daily Club operations.Forward-Thinking — Respects Youche’s history and traditions while positioning the Club to serve current and future generations of members.

Compensation And Benefits

The club will provide a compensation and benefits package commensurate with experience and qualifications. This includes but is not limited to:

Salary $110,000-130,000 based on experience401(k) planHealth insurance allowanceVacation time

APPLICATION INSTRUCTIONS

All applications MUST be submitted through the PGA of America’s Career Services Department as described below.

Resume deadline is October 30th, 2026 at 11:59 pm Eastern Time

Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Youche Country Club, General Manager

Please address all correspondence to – Mr. Dave Franklin | Board President | Youche Country Club

Todd Smith, PGA, and Jeff Ellingson, PGA are leading this search. Please contact them with any questions.

Email: tsmith@pgahq.com

jellingson@pgahq.com

The employer does not wish to be contacted at this time