Catering Sales Coordinator

As the Catering Coordinator at The Golf Club at Newcastle, you are responsible for logging event inquiries, use of CRM programs, event bookings, assigning potential events to catering sales managers, and other duties as assigned. Your commitment to a high level of customer service when interacting with new and existing clients will make you successful in this position. ESSENTIAL DUTIES AND RESPONSIBILITIES: Represent, contribute to, and promote Oki Golf as a market leader. Ensure excellence for every guest/team member experience. Understand Oki Golf’s definition of guest service and embody the service philosophy. Follow business plans & initiatives and achieve sales objectives, expectations, and targets. Professional representation of the property and amenities in relation to all communications (pre/day of/post event), timely/accurate billing, and sales support to catering sales managers Provide regular, timely, and informative communications to team members (BEO & function space diagrams) regarding current policies, programs, and initiatives Establish and embody the benchmark of performance to the department in the areas of motivation, sense of ownership, and dedication to the quality of product. Maintain a positive disposition and high integrity when addressing guest(s) and team member(s) regarding any club or company-related business. Return all inquiries and correspondence within 24 hours. Exhibit creativity and implement new ideas to achieve goals. Must uphold a professional appearance and demeanor and be dressed in uniform at the start of each shift. Provide suggestive selling at every opportunity by informing guests of specials and your personal recommendations. Always anticipate guest needs, including referring cross-property booking. Maintain proficient knowledge of all booking procedures, menu items, and event space capabilities. Other tasks as assigned. QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE: High school diploma required; bachelor’s degree preferred. Event systems experience is a plus. Possess superior communication skills, both written and verbal. Professional in appearance, communication, and guest interactions Committed to learning, personal growth, continual process improvement, and team development. WORK ENVIRONMENT: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the team member must: Utilize a high degree of confidentiality, personal integrity, trustworthiness, and honesty. Maintain the ability to communicate on various levels including team members, the senior leadership team, guests, vendors, and contractors while displaying diplomacy and tact. COMPENSATION DETAILS: Offered rate of pay range: $24.00 - $28.00 per hour Eligible for overtime Quarterly bonus incentive potential BENEFITS AND PERKS: Oki Golf offers an impressive collection of benefits! Some benefits include: ALL TEAM MEMBERS: Golf benefits for free play, guest passes, and visits to all 8 Oki courses. 50% discount on shift meals 25% discount for you and up to four guests (not including alcoholic beverages) Flexible work environment 401K with company match Paid sick time Team Member Referral Program participation and more! FULL-TIME TEAM MEMBERS: (regularly working 35+ hrs/week): Medical/dental/vision/telehealth coverage FSA options Company-paid life insurance and long-term disability Paid vacation Holiday pay Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity. #HP The Golf Club at Newcastle Capping 350 expansive, hilltop acres, The Golf Club at Newcastle is the Puget Sound’s premier public golf and event destination. The property features 36 holes of championship golf, framed by stunning, panoramic views of Lake Washington, Mt. Rainier, the Olympic and Cascade Mountains, and the Seattle skyline. The breathtaking scenery is complemented by a spectacular 44,000 square foot clubhouse and extensive, year-round practice facilities. Newcastle’s captivating views, first-class amenities and unparalleled standard of service are all designed to provide a unique experience for guests. The golf club offers a wide variety of options for job seekers including golf, restaurant, banquet and catering, turf, and administrative positions.