About the Role
Golf Outside Services Attendant
Join us at Illini Country Club, a prestigious, family-oriented, and welcoming community that provides an exceptional environment for members and guests. Our commitment to outstanding service and excellence creates an unforgettable experience for everyone who visits.
We are seeking a high-energy self-starter to join our team as a Seasonal Golf Outside Services Attendant, where you will provide exceptional service and ensure a memorable experience for all our members and guests. This role is perfect for individuals who are passionate about customer service and have a keen interest in golf. You will be the face of our club, welcoming guests with a warm and positive attitude while ensuring that all golf-related activities run smoothly and efficiently.
The key responsibilities of a Golf Outside Services Attendant on our team are to:
• Greet and welcome members and guests as they arrive at the club, offering assistance and information about the facilities and services available.
• Assist with the management of golf carts, including preparation, staging, and cleanliness to ensure they are ready for use.
• Provide assistance with loading and unloading golf bags and other equipment, ensuring they are correctly placed on the designated carts.
• Monitor and maintain cleanliness and orderliness at the golf course, driving range, and surrounding areas.
• Assist members and guests with any inquiries related to tee times, course conditions, and club amenities.
• Work collaboratively with the golf shop and other departments to provide a seamless guest experience.
• Conduct periodic checks to ensure all on-course services meet club standards and report any issues to the appropriate supervisor.
• Facilitate the rental of equipment, ensuring accurate record-keeping and inventory management.
• Respond promptly and courteously to member and guest requests, offering solutions or escalating issues when necessary.
• Assist with maintaining and organizing the driving range, including the collection and cleaning of golf balls as needed.
A successful candidate will:
• Exhibit excellent communication and interpersonal skills, with a focus on providing outstanding customer service.
• Demonstrate the ability to listen to and follow through on requests and instructions.
• Work effectively both independently and as part of a team.
• Possess strong organizational skills and the ability to handle multiple tasks effectively.
• Be able to lift and move objects up to 30 pounds.
• Be able to walk varying distances throughout the day, including up and down inclines, sometimes while carrying heavy objects.
• Be able to work outside in varying weather conditions, including hot, humid weather.
• Be available to work a flexible schedule, including holidays and weekends.
We offer:
• A competitive hourly wage.
• Opportunities for growth and professional development.
• A supportive and engaging work environment.
• Time off under the Paid Leave for All Workers Act.
• Insurance benefits, 401(k), and paid time off for employees who meet eligibility requirements.
This is a non-exempt position and will be paid on an hourly basis.
Join our team and contribute to creating a first-class experience at our stunning golf course! If you have excellent listening skills, an eagerness to provide high-quality service, and the ability to work with minimal supervision, this could be the job for you. We invite you to apply today to join our club community!