Golf Associate

About PopStroke PopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We aren't here to simply run venues - we're here to build something special together. At PopStroke, every team member has limitless potential to become who they want to be. We encourage bold ideas, celebrate growth, and believe that when you're supported, challenged, and trusted, you rise. We solve problems together, jump in, and move the needle every day because we care. We lead with ownership, back each other up, and never lose sight of the fun along the way. This mindset; the drive, the heart, the teamwork is what we call The PopStroke Way. Our Core Values Make It Fun If it's not fun, rethink how we're doing it. We bring creativity, positivity, and joy into everything we do, from guest interactions, doing hard things, and how we support one another. Bring the Energy Your vibe sets the tone. Every leader and team member influences the experience. Show up with enthusiasm, optimism, and presence. Roll Up Your Sleeves See it. Fix it. Jump in. We are hands-on, problem solvers that jump in and become part of the solution. We leave things better than we found them. Own It Live your role with an owner's mindset. We take pride in our work, hold ourselves accountable, and treat the business like it's our own. Get Off the Hamster Wheel Don't repeat yesterday - rethink, improve, grow. We challenge "the way it's always been done" and are always looking for better ways to serve our guests and each other. Calling all high-fivers and high-rollers, we're on the hunt for enthusiastic individuals to be part of our epic team and help us craft unforgettable moments for our guests! Pay rate: Hourly + tips Role type: non-exempt Essential Job Duties • Welcome our guests on arrival and acquaint them with property. • Explain venue, check guests in, equip guests with tools to play, and answer questions. • Serve alcoholic and non-alcoholic beverages, beer, wine and ice cream at the golf counter. Assist guests with retail purchases. • Maintain the golf shop fully stocked. • Remove trash, maintain organization of the golf shop and the golf courses. • Ensure cleanliness of all golf courses, and golf shop areas, including restrooms. Restock golf shop stations and restrooms. • Answer phone calls and inquiries regarding the venue, pricing, membership and other golf-related information in a professional and courteous manner. • Handle cash and credit transactions accurately, balancing cash drawers, accurately using POS system, and maintaining security protocols. • Collaborate with other team members to ensure a memorable experience for all guests. • Assist guests with play, course rules and PopStroke app. • Work in both an indoor and outdoor environment. • Other duties as assigned. Qualifications • Previous guest service, retail, or hospitality experience in a high-volume environment preferred. • Must be available to work weekends and holidays. • Prior POS system experience preferred. • Must have excellent communication and guest service skills. • Must have strong teamwork skills. Physical Requirements • Must be able to stand, walk, bend, crouch, kneel and reach for long periods of time. • Must be able to lift, carry, push and pull up to 30 lbs. PopStroke participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. PopStroke is an Equal Opportunity Employer.