General Manager

Property Description: Originally laid out in 1915 by Bishop Albion W. Knight-with no formal design training, aided only by mules and the University's football team-this nine-hole gem later received an inspired transformation. Redesigned by Gil Hanse, Golf Magazine's 2009 Architect of the Year, with Jim Wagner. Their thoughtful redesign, completed in 2013, preserved the original routing while introducing all-new green complexes, bunkers, and alternate tees that enable two varied loops of nine-with changing yardages and pars. Golf.com ranks Sewanee as the 9th best nine-hole course in the U.S. and 18th best in the world. In Golf Digest's 2023 ranking of the 25 Greatest College Golf Courses in America , Sewanee rose to No. 10, topping every nine-hole course in that elite list. The magazine praised its "impressively rugged-yet-refined bunkering, prominent undulations, and stunning vistas," calling it one of the nation's greatest collegiate layouts. The course has hosted Tennessee Golf Association championships like the 2016 Girls State Junior, 2018 Women's Mid-Am and Senior-Am, and the 2021 Challenge Cup, and is seamlessly integrated with the Sewanee Inn and Green's View Grill-making it a delight for both golfers and visitors alike. www.thecourseatsewanee.com Company Description: KemperSports is a premier provider of golf course and hospitality management services. With over 40 years of experience, the company manages more than 200 properties across the United States, including championship golf courses, country clubs, and resort properties. KemperSports prides itself on delivering exceptional guest experiences, fostering a positive workplace culture, and achieving financial performance excellence for the properties it manages. The company is known for its commitment to sustainability, community engagement, and high standards of service. Position Summary: Manages and directs the overall operational and fiscal performance of the facility in compliance and in accord with Company policies and procedures. Develops and implements fiscal, operational, and business development plans and strategies. Establishes and administers operational standards and quality performance guidelines for all system operating functions and staff. Essential Duties and Responsibilities: • Direct, coordinate and monitor the development of the facility's annual business plan and operating/capital budgets. Make necessary adjustments and approve the final version for submission to senior management. • Monitor and evaluate financial performance relative to budget goals and objectives. Analyze budget variances, develop and implement action plans to achieve appropriate adjustments. • Analyze and evaluate operations to determine productivity efficiencies vs. budgeted standards. Develop and initiate action plans to achieve appropriate adjustments. • Review and approve financial expenditures and transactions relative to operations, services, and facilities/equipment within and according to established guidelines and procedures. • Manage the proper communication of system activities to help ensure coordination of activities between departments. Communicate clearly, tactfully, and persuasively with employees and customers as applicable. Interface directly with department management when appropriate. • Provide appropriate leadership in accord with Company culture and mission statement to promote positive employee morale and performance quality. • Provide direction, supervision, and guidance to subordinate management staff to assist with their skill development and help ensure the successful development and implementation of appropriate departmental operating and safety plans, goals, and policies & procedures. • Oversee and manage employment activities, including but not limited to, personnel recruitment and selection, performance evaluations, training, compensation, discipline and termination, etc. to ensure compliance with Company human resources policies and procedures. • Assess the quality of customer service activities in all departments. Formulate general plans and oversee their implementation towards achieving increased customer service excellence. • Develop and maintain positive relationships with clients, municipal officials, and community organizations. • Maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associations and organizations. • Assure the efficient and timely submission of all required operational, financial, budgetary and related reports. Qualifications: • College degree preferred. • 5 years' applicable functional, supervisory and/or management experience, preferably in the golf industry. • Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management. • Demonstrated quality written, verbal, and interpersonal communication skills. • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends. • Positive attitude, professional manner and appearance in all situations. Supervises: Department Managers Classification: Full-time, Non-Seasonal, Salaried, Exempt KemperSports Management is an Equal Opportunity Employer