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Spa Front Desk Receptionist

Suncadia · Cle Elum, WA

  • Posted 2 days ago
External listing

About the Role

Overview

As a member of the Glade Spring Spa Front Desk/Reception team you will work to ensure that guests receive the pampered, relaxing, and rejuvenating experience they are seeking. You will be responsible for booking appointments, greeting guests upon arrival, and esctoring guests to treatment areas. You will also use your knowledge to provide information about spa services, treatments, and products.

There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

Salary: $18.00/hr

Why join our team?

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There's no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and morePerks: Enjoy free golf, discounts on resort retail and food & beverage, and more!A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first yearTravel is good for the soul: Experience destinations around the country with team member hotel discountsGrowth: Opportunities for internal career growth and expansionCelebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf TournamentBe Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old*Some benefits may vary based on job status

Responsibilities

Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notesComplete payment transactions prior or post a guests spa/salon treatmentAssist in the professional and clean image of all spa and surrounding facilitiesCommunicate all necessary guest information, allergies, and request to the appropriate service providerQualifications

Must be detail oriented and have excellent communication skillsPrevious experience in the spa or salon industry preferredPrevious customer service and cash handling experience requiredIndustry related certifications or education a plus#SuncadiaResort