Overview
Join our dynamic hospitality team as a Food and Beverage Supervisor, where you'll lead the charge in delivering exceptional Member experiences across diverse service settings. This energetic role is perfect for someone passionate about food service management, team leadership, and creating memorable moments for guests. As a key player in our operation, you'll oversee daily restaurant activities, ensure top-notch customer service, and maintain high standards of food safety and quality. Your enthusiasm and management skills will drive a vibrant team to success, fostering a welcoming atmosphere that keeps guests coming back.
Responsibilities
Supervise daily food and beverage operations to ensure smooth workflow and excellent member experiences
Lead, train, and develop staff members in food preparation, serving techniques, POS systems (including Club Essential POS), and member service standards
Manage inventory control processes to minimize waste and optimize stock levels while maintaining accurate food handling records
Oversee shift management, including scheduling, and ensuring adherence to food safety regulations and hygiene standards
Coordinate with kitchen management on food production, culinary standards, and catering events to deliver high-quality dishes consistently
Implement staff training programs focused on hospitality management, food safety protocols, and operational excellence
Handle customer inquiries or complaints promptly to uphold our reputation for outstanding service
Experience
Proven supervising experience in a fast-paced restaurant or hospitality environment with a focus on food service management
Hands-on experience with POS systems for order processing and sales tracking
Demonstrated leadership skills in managing teams, conducting interviews, training staff, and fostering a positive work environment
Experience working in various dining settings including casual dining, fine dining, banquet services, or hotel restaurants is highly desirable
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person